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akshayc1111
17th August 2009, 03:01 PM
Hello all,

For the past 2 months, I have been facing various problems with my VOX. First, the display was not working properly. Then, the spring between the two halves started sticking out. Next, suddenly, after I restarted the phone, I saw that the display was blank. I thought that there might be some problem in the cable connection between the two halves. On closer inspection, I saw that a plastic like cable(presumably, the connection between the two PCBs) had got cut. Also, due to an earlier mishap, my receive call button had broken.

I would like to know if my phone is salvageable, and if yes, at what cost.

Presumable repairs needed:
1: keypad replacement
2: possible display replacement
3: maybe the connector between the two halves needs to be replaced.
4: connector between the two halves needs to be replaced.

I would like to get a rough idea as to how much will it cost to effect these repairs from the authorized service centre and if it will be worth going through at all.

I like this phone for its versatility and do not want to replace it without giving it a benefit of doubt.:(:(

Hoping to hear from you all as soon as possible.

Akshay

SAHILISTHEBEST
20th August 2009, 04:49 PM
The authorised service center will charge approx 1000 for serving as labour and fitting charges. and rates for genuine spares if u buy them from service centres are
keypad - Rs. 600
display - Rs. 3200
connector - dont know
but still, after so much expenditure, they still wont guarantee for it to work though!

akshayc1111
20th August 2009, 06:58 PM
so, dyu think its time for me to let go of the phone??:(:confused:
If yes, then i have been looking at a few models, what do you think about the new samsung marine or star 3G?? :confused:
Or suggest me a phone below Rs.10k and having maximum features... touchscreen is optional

SAHILISTHEBEST
20th August 2009, 08:40 PM
If you are really affectionate to your VOX, then i'll suggest you to buy another VOx because i would have done the same.
else you can look for more mobile phones at poorvika.com, indiagsm.com, compareindia.com or gsmarena.com. but do tell me the one you buy.

defyeo
21st August 2009, 12:11 PM
try ordering online at ebay. i ordered mine for 42 US dollars just arrived 2 weks ago. Its an orginal housing front and back and including front and back keyboard. Il look again for the buyer and post his name here. Too bad fpc keypad is not included. But the housing is original.

Just get the service manual from winmodaco for htc vox

akshayc1111
21st August 2009, 06:46 PM
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.

I think its time for me to move on [sob][sob]...

ah well, the phone served me well during its time....

goodbye HTC....
will post my new phone selection when i get it.

Addicted2xda
25th August 2009, 06:09 PM
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.

I think its time for me to move on [sob][sob]...

ah well, the phone served me well during its time....

goodbye HTC....
will post my new phone selection when i get it.

I would suggest you to go for Gene, its a really good phone for just 9 K :)

SAHILISTHEBEST
25th August 2009, 06:25 PM
I would suggest you to go for Gene, its a really good phone for just 9 K :)

I think after using vox u can never be satisfied with Gene.
Vox is far much better, specially for those who love to watch video and movies on their phones since the video quality in GENE is far more inferior than VOX. but one thing is for sure that GENE in cheaper than vox but price hardly matters if u want satisfaction.

m32
25th August 2009, 06:41 PM
I think after using vox u can never be satisfied with Gene.
Vox is far much better, specially for those who love to watch video and movies on their phones since the video quality in GENE is far more inferior than VOX. but one thing is for sure that GENE in cheaper than vox but price hardly matters if u want satisfaction.

watching tv on smartphone is jus like bikking in home :)))

SAHILISTHEBEST
25th August 2009, 07:02 PM
no... It is much better than a home theatre if u have good subwoofers and a 'htc to 3.5 mm' jack.

yogusmilu
26th August 2009, 08:20 AM
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.

I think its time for me to move on [sob][sob]...

ah well, the phone served me well during its time....

goodbye HTC....
will post my new phone selection when i get it.
Well I like Asus handsets very much after HTC .You can look for asus.:)

SAHILISTHEBEST
26th August 2009, 03:33 PM
Well I like Asus handsets very much after HTC .You can look for asus.:)

is there any asus mobile within 10K. if yes, i would love to buy. I too like them. they are good!

yogusmilu
27th August 2009, 06:33 AM
is there any asus mobile within 10K. if yes, i would love to buy. I too like them. they are good!

Yes there is one PDA Asus P320 which comes around 9k.But I like its Asus P527 most .Its looks as well as its features are far better than Vox.It will cost you around 12-13k.:cool:.I am also planning to buy the same.

Good Luck !
Yogusmilu

akshayc1111
20th September 2009, 11:42 AM
Sorry for reviving the thread, but I need your opinion on the topic again.
The service center guy told me that there was a complete hardware failure( too obvious:rolleyes::rolleyes:, cos the torn cable between the two halves were clearly visible:rolleyes::rolleyes:)

He said that it would take Rs.10k($200 approx) :eek::eek::eek:for complete repair. This mindblowing charge made me gulp and i took the cellphone back. Coming back to home, I saw that the guy was just citing the obvious as he had most definitely not at all opened the phone and tested it for any other faults. So, i took up matters in my own hands and opened my phone(finally:)). Well, I had nothing to lose:cool: and hence, went ahead. After opening the phone, I saw that one the springs in the sliding apparatus had loosened,:mad::( and come in the way of the cable. The flimsy cable had gotten caught and hence, had got torn due to sliding of the two halves. :mad:

In the end, after complete disassembly, I saw that the only visibly damaged part was the cable between the two halves. I cannot see any reason to charge 10k for that. So i am planning to go to the repair center and show him the damaged part only and ask him to replace it. Searching the net, I found that the replacement part for the rigid flex board( I believe that's what it is) is $89( mebbe totally $100 approx after shipping charges, etc..).

So, do I go ahead and order the replacement from the net and reassemble the whole thing on my own, or do I not risk it?

I am gonna buy a new phone anyway, mostly the samsung marine. It looks good, albeit the small screen.

RxenDrav
20th September 2009, 03:23 PM
what i think is, you should post some pics to show us. someone might be know what wrong with your phone.

also we not know what exact problem hardware you are facing. if you have extra money why not to take a risk:D. same to me when im trying to replace a ribbon cable in my hermes. the shop said it will be cost 80usd/280myr. so i decide to not repair it and let it be...;)

now im happy with my vox and kaiser...

akshayc1111
21st September 2009, 08:43 PM
I am in a catch 22 situation:). I have to take a photo of my damaged vox, but my vox is the only decent camera in my house:rolleyes:. Neways, to give you a rough idea of what is broken, I will attempt to photoshop :D a stock image of the component.

The site from where i obtained the image( http://mobile.brando.com.uk ) was selling the same for $38+$3(shipping). I want to know if this site can be trusted and also, what are the chances for me to fix the vox at home without any further damage.

When I opened the phone, I saw that the connection was pretty delicate, So, I am a bit cautious of a home repair.

PS: here is the link of the product: http://mobile.brando.com/htc-s710-rigid-flex-board_p03852c1023d088.html

@RxenDrav: If the site is good, you too can check for your item there.

akshayc1111
24th September 2009, 05:08 AM
K ppl nebody hv ne idea what shud i do now? shud i risk 35$ or go for a new phone?:confused::confused:

RxenDrav
24th September 2009, 05:28 AM
akshay, unfortunately im not profesional and dont have any experience in dissamble or repairing htc vox. but i'd done before on my hermes..

Someone here should help akshay fixing their vox...Anyone out there? we need help here!

RxenDrav
24th September 2009, 05:33 AM
also akshay you also can buy a used vox from your indian friend check here http://forum.xda-developers.com/showthread.php?t=554896

ask him:)

SAHILISTHEBEST
26th September 2009, 09:03 AM
hi akshay,
instead of wasting your Rs. 2000 (approx), you can buy a second hand vox for Rs. 3000 (approx) at gaffar market in new delhi. Since i saw many of them being sold there yesterday. You can get a 'never disassembled' phone instead of disassembling your phone and then reassembling your phone.

I have faced this many times, that each time my vox has been disassembled, everytime a new problem arises. So dont be so sure even after buying that abovementioned part. I think you can look for a used vox in pune also. u can easily find a cheap and gud one.

regards
sahilisthebest

akshayc1111
28th September 2009, 05:49 AM
@rxendrav: Thanx for the sentiments and the tip of the used vox sale:).
@Sahil: Thanx for the tip too.

However, I have purchased a new phone from nokia:).
The model is E63:cool:.

It comes for Rs.11850(Pune price). Equipped with wifi, 3g.

It has a 1500mAh battery reputed to last on heavy usage for 2-3 days and with symbian s60v3 FP1 OS

It is the best buy available in the market:D and has a full, though (in my opinion after using vox:p) cramped qwerty keyboard.

It is better than vox in terms of
a. Speed:)

b. 3g and Wifi:D

c. Battery

d. Looks

e. inbuilt explorer beats the crap out of internet explorer mobile

f.The finish is matte so no fingerprints.:)

g. It also comes with free GPS maps etc if you have a bluetooth gps module.

h. Though not touchscreen, it has a 320*240 display and looks amazing...

i. Sound is much better than vox. Crystal clear at highest volume( which is quite loud)

j. Has FM radio

k. And here is the best thing: It has a 3.5mm jack for headset :D.



The negative points for now( I've had the phone for only 12hrs now:p) are:

1.the extremely small data cable: 4 inches long:mad:.

2. No PC suite CD.( a non issue since it can be downloaded for free from the nokia site, but still, an issue)

3. I havent yet figured out a way to connect the phone to the internet using my PC broadband connection

All in all, I am happy with my purchase.

I will keep my vox. Maybe in the next few months, I will order the broken part and try to fix it myself. After all, I am an Electronics engg student and tinkering with broken electronics is my forte:D.

Well, Au revoir VOX:(. Aufweidersehen HTC. Hola Nokia:)

RxenDrav
28th September 2009, 06:14 AM
well..glad to hear that..welcome to symbian phone then..i will stick with windows mobile;)