Upgrade Verizon XV 6800 to Window's Mobile 6.1

[mthrf569]

I can't update my phone to Windows Mobile 6.1.

I have just spent about 2 hours with Verizons tech support. I'm able to download 6.1 and the phone accepts it, but the phone will not update. Verizon referred me to Microsoft who will help me for a fee, but they're only open M-F.

Does anyone know how to get this update through. I'm sure Verizon has blocked something because I am unable to directly do a Windows update option from my phone. It gives me an error, and the tech told me I had to use Verizon's Windows Mobile Device, which indicates to me that they have it blocked so that any type of upgrade has to be approved by them.

My guess is to force you to buy a new phone rather than simply update the phone you have. Newer phones have the 6.1 but you are also forced to purchase the data plan. I simply use the wifi on my phone at my leisure not Verizon's.

Anyway, I'm hoping someone can help me with this. If not I will pay Microsoft and you better beleive I will post the fix if I am able to.

[denco7]

I can't update my phone to Windows Mobile 6.1.

I have just spent about 2 hours with Verizons tech support. I'm able to download 6.1 and the phone accepts it, but the phone will not update. Verizon referred me to Microsoft who will help me for a fee, but they're only open M-F.

Does anyone know how to get this update through. I'm sure Verizon has blocked something because I am unable to directly do a Windows update option from my phone. It gives me an error, and the tech told me I had to use Verizon's Windows Mobile Device, which indicates to me that they have it blocked so that any type of upgrade has to be approved by them.

My guess is to force you to buy a new phone rather than simply update the phone you have. Newer phones have the 6.1 but you are also forced to purchase the data plan. I simply use the wifi on my phone at my leisure not Verizon's.

Anyway, I'm hoping someone can help me with this. If not I will pay Microsoft and you better beleive I will post the fix if I am able to.

How are you trying to " update " your phone.You cannot just download any WM 6.1 and unzip it to your phone. ( I apologize if I am insulting your intelligence, I am just trying to start from step one.) You must connect your phone to a PC with activesync 4.5 or windows mobile device center. And then run the Rom Udate Utility and nbh file from the PC.

Windows Update on the phone is a hold over from desktop Windows and has never done anything on a Mobile OS.

First off what file are you trying to run? And where did you get it.

[mthrf569]

None taken. I did it thru the desktop, and it did download the file onto my phone. The 1st Verizon tech couldn't figure out why it wasn't updating. The cab downloads, but for some reason it won't update to 6.1, & that's when she referred me to Microsoft. I called Verizon back, and he told me it wouldn't update because Verizon hasn't approved it yet and they didn't support it.

The first tech asked me to try the update that would be similar to your PC. When you go to your start menu, All Programs and click Windows Update. The phone has the same thing. The 2nd tech told me Verizon blocks that one and that you have to use get updates through Windows Mobile Device similar to activesync, but for Windows Vista. You can't choose your updates, they have approved updates & you can't stray from that.

[orb3000]

I can't update my phone to Windows Mobile 6.1.

I have just spent about 2 hours with Verizons tech support. I'm able to download 6.1 and the phone accepts it, but the phone will not update. Verizon referred me to Microsoft who will help me for a fee, but they're only open M-F.

Does anyone know how to get this update through. I'm sure Verizon has blocked something because I am unable to directly do a Windows update option from my phone. It gives me an error, and the tech told me I had to use Verizon's Windows Mobile Device, which indicates to me that they have it blocked so that any type of upgrade has to be approved by them.

My guess is to force you to buy a new phone rather than simply update the phone you have. Newer phones have the 6.1 but you are also forced to purchase the data plan. I simply use the wifi on my phone at my leisure not Verizon's.

Anyway, I'm hoping someone can help me with this. If not I will pay Microsoft and you better beleive I will post the fix if I am able to.

Welcome to forums

Have a deep read here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Titan

You´ll be able to upgrade to 6.1 or even 6.5 cooked ROM´s that are much much better than the "official" ones!

Hope it helped,