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View Full Version : Orbit stuck on green screen, need to get data!


bengos22
12th September 2009, 02:15 AM
Hi everyone!

First post, have tried to find something similar in old threads/search but had no luck.

This evening, whilst composing text messages, my xda orbit became very sluggish and slow and kept freezing, which only a soft rest would solve. After happening 6 or 7 times, the soft reset now goes no further than the green "windows mobile direct push technology" screen (the one which follows the blue o2 screen).

Active sync on the PC does not detect the phone. Have read about bootloader etc but cant seem to get past the coloured screen or get it to sync with the PC and I dont have an SD card reader.

Have tried removing simcard, SD card, leaving off for a while etc. With my contract sim the green light at the top flashes (indicating a signal?) but phoning the phone gets no reply (although it does ring, doesnt go straight to voicemail) but on my PAYG Sim I dont get the flashing light. Every 2 minutes the phone lights up brighter then dims 20 seconds later (which is what my dimmer was set to time-wise when the phone worked). I have never installed any hardware or software on top of the original defaults other than a sandisk 1gb SD card approx 1 year ago.

Now I know and have read than a hard reset may fix this (before anyone suggests it). However, I have some VERY important data on the phone which I have to retrieve (in the form of a few hundred very important text messages containing data, and a huge contact list, the backup of has been lost). The data in these texts and contact list is paramount to me.

So, is there ANY way to get this data from the phone before hard resetting to get the phone to work? To be honest i'm not bothered about the handset/phone itself working I just desperately want the data?

Any help at all would be very much appreciated (and i'm no techie by the way, just a simpleton lol!).

Thanks in advance, happy to set up some sort of Paypal reward scheme for anyone that can sort this as this data is as close to life or death as it gets without it being life or death lol!

bengos22
12th September 2009, 04:50 AM
PS: For example, is there a way of taking the phones integrated memory card out (with all the contacts and texts intact) and getting the data from it either onto a PC or into another handset?

PPS: Anyone in the South East of England who wants to earn a few quid and can sort this in person feel free to offer!

bengos22
13th September 2009, 12:08 AM
UPDATE

Well, today I switched it on and it was still the same, and again the same 5 hours later, then suddenly it perked up and everything worked!! I managed to get it to sync, copied the pim file (which I think is the contacts?) onto my PC and then it froze again. Soft reset and now stuck on green screen.

If the magical happens and it flickers into life one final time, where exactly on an orbit are all text messages stored? If I can copy the folder onto the PC, hard reset, then copy it back I should have them all?

dontpannic
14th September 2009, 10:04 PM
There are a few .vol files - PIM.VOL is the contacts/calendar one, and theres another one for messages, but I cannot remember what it is called unfortunately...

bengos22
18th September 2009, 02:25 AM
OK, thankyou! There's been some more developments!

If I soft rest the phone around 5 times then leave it on the charger (even if it's fully charged) for around 5 hours the phone jumps into life! However, doing things for any length of time freezes the phone.

Added Pimbackup via activesync and it retrieves all the messages fine, but freezes at the point of eginning to add them to the SD card.

Active sync wont let me into most of the folders on the device (such as the windows folder).

So, I can get on the phone eventually but does anyone have ANY ideas as to how I can backup or transfer text messages etc?

TIA