Screen-> Fade to White-> Temporarily

[ewingr]

From what I've been able to find from searching, I think my Tilt is about to bite the dust, but thougth I'd post the symptoms and see if anyone has any good info.

My screen has been occasionally fading to white. Not sure how else to describe it. It just sort of starts getting white, and within 2-3 seconds will be completely white. It is still working, that is, I can place a call (using MS Voice Command); I can play music.

I have SPB Mobile Shell on it, and a button assigned to go to the home screen. I can press that, and it will go to the home screen and display normally. If it is a hardware problem, I find it interesting that I can go back to the main screen. I suspect it is close to gone.

Any thoughts?

If so, anyone know what it costs to repair, and where to do that?

[ChumleyEX]

Sounds like a software thing to me, I hate to say it but try a hard reset. Do you have a 6.5 rom?

[ewingr]

I've been thinking of doing a hard reset anyway, My memory is about used up. I'm not quite sure why. Probably should get it cleaned up.

No, I'm not on 6.5. I've been reluctant to make the move. I did some rom updates some time ago, and then the person working it decided to stop. I decided to stay with MFGR based roms after that.

[ChumleyEX]

I've been thinking of doing a hard reset anyway, My memory is about used up. I'm not quite sure why. Probably should get it cleaned up.

No, I'm not on 6.5. I've been reluctant to make the move. I did some rom updates some time ago, and then the person working it decided to stop. I decided to stay with MFGR based roms after that.

Good thinking.

[burtcom]

Likely NOT software but hardware -- could be the screen is going bad, or perhaps just the ribbon cable than connects the screen is broken or not seated properly.

[ChumleyEX]

Likely NOT software but hardware -- could be the screen is going bad, or perhaps just the ribbon cable than connects the screen is broken or not seated properly.

So the hardware problem is just scared of the button he has assigned?

I have SPB Mobile Shell on it, and a button assigned to go to the home screen. I can press that, and it will go to the home screen and display normally.




Try putting the phone in the bootloader screen and let it sit there, that should let it go around the software.

[burtcom]

Erm, yeah -- I guess that wouldn't be indicative of a hardware problem :)

[ewingr]

Well, I am doing the hard reset. So far, no white.

Hmmm...lordy...I have a lot of stuff I try to put on this phone.

I wonder how much memory, both types, I need to keep available.

[ChumleyEX]

Don't put anything on the phone that you REALLY REALLY don't need. This is a taste phase and you need the least amount of BS on there.

[ewingr]

Well, I've got most of what I need loaded, and have 61MB storage, and 63MB of Program memory free. Much better than before.

But I am still getting the fade to white occasionally.

I'm thinking hardware.

Anyone know if checking the 'ribbon' cable is user capable thing? I don't see it easily. I'll so some searching in the meantime.

Also, any feedback on cost and where for a new screen? Or do I just trash it when it finally goes?

[EDIT]
I am noticing that it particularly does it when I click the Windows (lower left) hard button on the front. I'm thinking it is related to a problem with that button.

[burtcom]

Could be when you press that button you are flexing the cable enough to make it lose connection and go white -- this could be good news -- there are instructions scattered in this forum on how to take the phone apart. I'd recommend doing that and makeing sure the cable is firmly seated -- you should also inspect it for cracks.

Hopefully it's just a loose cable and making sure its in all the way will fix it -- if not you'll have to track down a new one.

[ewingr]

Thanks. I'll do some searching for those instructions.

In the meantime, I called HTC just to get their thoughts on repair. First thing they told me was to upgrade the rom to the latest which is 3.57.502.2 .

I haven't been following ROM discussions. I need to check that out too. I wish I had seen or thought of that before I just spent a day with the hard reset/reinstall :p

[altma001]

I have the same issue. was it the ribbon cable?
update. I loaded a stock rom, and this appears to have solved the fade to white

[ewingr]

Sorry...beeen away a bit.

I have not resolved the issue. It is intermittent, and hasn't happened for a few days now.

I searched and have found some instructions about taking the screen apart, but have not tackled that yet.

In my case I can't imagine changing roms making any difference, as I've had this rom for many months and it is just recently starting this.

I have found new LCD screens for this for ~ $30. I'm wondering if replacing the screen may be an ultimate solution or, if it is possible/likely that it is somethign else hardware related.

Been busy, and don't have the tools yet, so it may be a bit (or when it goes permanenly white forcing action) before I get any further on this.

[jared.bash@audioenhanceme]

It is definitely a hardware issue, my wife's tilt did the same thing, then it went permanent white. I first took it all apart looking for a bad ribbon cable or connection because it had taken a few good falls. But that was not it. So I bought a screen for about 30.00 online and shazam that was it!

[ewingr]

Thanks for that info. I was thinking of ordering the screen, but concerned it could be something other than the screen (even though logically it would make sense that it is the screen.)