HTC Touch Diamond Won't connect to PC.

[Aleid]

Alright, I'm running Windows 7, and this is exactly what happens.

First, i connect my HTC Touch Diamond, on the phone screen it asks me to choose ActiveSync or Disk Drive, regardless of what i choose, or if i choose none, i always instantly get the following error appears in the task bar and the "Unknown Device" in device manager.
http://img196.imageshack.us/img196/1008/69242048.png

Under the devices properties in Device Manager, the Device Status says "Windows has stopped this device because it has reported problems. (Code 43)".

If i try re-running the Windows Mobile Device Center installer (drvupdate-x86.exe from http://www.microsoft.com/downloads/details.aspx?FamilyId=46F72DF1-E46A-4A5F-A791-09F07AAA1914&displaylang=en) the following happens:

http://img196.imageshack.us/img196/6894/27894903.png
http://img196.imageshack.us/img196/8066/29423511.png
http://img84.imageshack.us/img84/4715/84457571.png

http://img30.imageshack.us/img30/4084/54359860.png

So, apparently it finds the driver and then attempts to install it, but while doing so, the device appears to become 'unplugged' some how and then the Windows Mobile Device Center installer continues on its way.

I've tried various reported fixes for problems like this, such as:
-Checking or unchecking the "Enable advanced network functionality" box in Start->Settings->Connections->USB to PC.
-Used 2 different cables in various USB ports.
-Deleting the device from device manager, resetting my PC and soft resetting my device then reconnecting them.
-Hard and soft resetting the device
-Enabling various system services, such as the UPnP one (which was originally disabled for some reason)
-Tried it on an XP machine, same task bar error, and same Unkown Device in Device Manager.


None of the above has worked, and im out of ideas. I'd be extremely grateful to anyone who could help out, i've tried to provide as much information as possible, if anything else is needed, just ask.

Thanks in advance.
/-- Aleid.

[Aleid]

could anyone help? or atleast point me in the right direction?

[emresumengen]

could anyone help? or atleast point me in the right direction?

I've got the same problem, and haven't figured it out, yet :(

[emresumengen]

Check this link here: http://www.we-u.com/?p=1321
I've just found it and trying it out right now, but it looks like it would work :)

[mancsoulja]

Just find the drivers on the net and install them manually, then try n connect :confused:

[Lord_Darknight]

Hi!

I have the same problem with a HTC Touch HD. Can you tel me what is the solution?

Thx,
Darknight

[jimmy_coolguy2006]

hi, i have a same problem. i am using a standard 5 pin mini usb which comes with nokia n95.
Please tell me is it right to use 5 pin usb cable or i have to buy 11 pin mini usb cable.
my touch diamond starts charging when plugged 5pin mini usb but doesn't sync.
plz help

[gfinockio]

I'm having the same issues as the OP. I'm thinking if I could manually load the drivers, all would be well. Could someone who DOES have it working with Windows 7 perhaps strip the driver out somehow and post it here? I've tried all of the tricks listed above, with no luck. I'm going to try to get it working with my laptop running XP later tonight... maybe I can find the driver that way?

[shageram]

i also had this problem. try another data cable which ur friend use to connect his htc.

[ms-dos]

same problem, and it causes errors connecting as flash memory.

tried same computer, same cable, but windows xp sp3 with activesync. everything worked fine.

wtf is wrong with windows 7?

[Hakim Rahman]

same problem, and it causes errors connecting as flash memory.

tried same computer, same cable, but windows xp sp3 with activesync. everything worked fine.

wtf is wrong with windows 7?


there is nothing wrong with windows 7, I think you need WMDC 6.1 Driver for Windows Vista (64- bit) to make it work
in this site you can get it http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3182