Manufacture defect or what !!!!!!

[hdlhkhgikn]

Hello all ..
i am Mohammed from Egypt it's first time to use HTC TYTN 2 and it's wonderful device ... i have a question about something .. i bought my tytn2 5 days ago and when i looked into the usb slot there was this thin gray plastic that has the copper pins in it .. i noticed a small crack in the last right quarter of this gray plastic which make this gray plastic not completely horizontal it's bent down at last two pins from the right .. lol i know it little weird but i want to make sure that this is not manufacture defect .. and if it was i would replace it

thanks all and i hope that someone will tell me whether if i was right or wrong :)

[afn691]

Hi Mohamed,

Welcome to XDA-DEV's and to the Kaiser (=TyTN II) world !!

I'm sad to tell you I think this gray piece MUST be horizontal and rectangular.
There's a possibility that somebody put the stylus in the USB connection hole instead of the Soft-Reset hole (near to it).
** Possibly your USB connection does not work properly ** so that, if you have the chance, ask for another device or to repair this one.

Have good luck, and don't stop visiting and collaborating with Xda-dev's !!

[hdlhkhgikn]

thanks m8 i told that to HTC supprot here in egypt but they told me that if the charge is working well and sync too so it's ok and if something happen i would go to them and they will change the usb slot ... so what do u think shall stay with this device or make a problem to change it even if it works in charging and sync very well !!!! :)

[afn691]

thanks m8 i told that to HTC supprot here in egypt but they told me that if the charge is working well and sync too so it's ok and if something happen i would go to them and they will change the usb slot ... so what do u think shall stay with this device or make a problem to change it even if it works in charging and sync very well !!!! :)

A suggestion from my experience: take a copy of all your communications with technical service, etc. so that if you have problems, you'll be able to ask again without loosing warranty.
If you have the chance to have a new device, I think it's better - maybe you can sync or charge "today" but not "tomorrow", or you can't use another cable or headphones.
Even, if you want to sell your device, it looses value with the broken piece.

[hdlhkhgikn]

thanks m8 i will do what u just said .. thanks so much :)