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View Full Version : Touch Screen Stops Responding - All Else Works


Free Man
6th November 2009, 10:41 PM
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.

All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?

Skinksallad
7th November 2009, 02:30 PM
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.

All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?

I had this problem with mine, it was just to send it to their lovely repair center through the dealership since I still got my Warranty, they exchanged the front panel, witch senses the touching. Depending on where in the world you live you should be able to by a separate one, or get it repaired by them. I hope it solves for you...

Free Man
7th November 2009, 05:36 PM
Thanks, I am well out of the 1 year warrant and in the US, which is not even where this phone was originally warranted so there is no chance of that.

I believe the cost of repair outside of warranty, and the time it would take that I would be out of my phone would not be worth it. I am hoping that I could purchase a replacement screen and repair it myself...Anyone have any direction here to do so?

Free Man
7th November 2009, 05:52 PM
Let me clarify something in regards to the malfunction. The screen itself is still visible and I can see everything as I would normally on a fully functioning lcd screen...The screen simply does not respond to any touch!

chancleta
8th November 2009, 10:48 PM
:( hi i install the wwe-hero-3g and it stop it say"Tap the screento setup the windows" my phone is a at&t 8525 so what can i do.:o

chester0
9th November 2009, 01:25 AM
i have the exact same problem. makes the phone useless

Pompie8
19th November 2009, 05:41 PM
Hi try getting into the screen set up, ie where you tap the screen on first boot. You can use the program "mymobiler" to operate the screen through the computer.
Hope this helps!!

andbertina
29th November 2009, 06:34 AM
Have the same silly situation. Canīt even install the above program as it is impossible to respond "yes" to question about installing.
Have just ordered a replacement digitizer from this source:
http://www.chinaontrade.com/advanced_search_result.php?keywords=htc+digitizer&categories_id=
Donīt know if I will be able to fix it and I have also ordered a new Iphone as
Iīm getting tired of all the problems with my loved Touch Cruise.