Please help me - Updated Info - a Clue?

[Cinamon]

Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. :mad: Is there anyone out there with any ideas? :confused:

:rolleyes:Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??

[Ghost of Jaco]

You might want to perform a hard reset. See the sticky at the top of the page.

[Mr. Clown]

Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and it couldn't stay connected. Searching, searching, searching. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service. Now I'm out my money and still have no phone. :mad: Is there anyone out there with any ideas? :confused:

:rolleyes:Update: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Please Please help. Somebody, Anybody??


What rom r u using? Have you called T - mobile and see if they had any signal reception problems in your area?, cause it can be a dead spot reception area.

[wolfepakt]

Have you tried manually searching for other networks. Where I live, you can occasionally see TMo towers, but I do better to connect to a non TMo tower and be set on manual search.

Start, Settings, Phone, Networks (may be on second or third page)

[aaron8301]

I had the same problem with my Dash, and I gave up on it a year ago.

Symptoms:
Phone randomly loses signal every few minutes, gets it back a few minutes later.
Sometimes when it loses signal, it shows a SIM error or no SIM installed icon.
Battery meter varies wildly.

Actions taken:
Purchased new battery.
Tried another known good SIM (my wife's SIM - worked great in her phone).
Flashed WM 6.0 and 6.1

Result: Look at my sig

Anyone else experience this or have any ideas on how to fix? I don't even need the phone anymore, but it still stumps me and annoys me that such an expensive phone (it was expensive when I bought it 2.5 years ago) would suddenly quit working.

[Cinamon]

Thanks for the reply - at least I'm not the only one. Not that it helps, but .... did your Dash ever work when you first bought it?

[aaron8301]

Worked wonderfully for a year. I loved it. It started my addiction to smartphones and constant connectivity.