charlieflores
9th November 2009, 03:51 AM
I have got a new touch cruise (polaris) but when I tried to test the camera I noticed one vertical light blue stripe on the screen and also it stays on the photo. One or two days later there appeared three more vertical stripes and one horizontal violet stripe which also appear on the taken photos (see file attached). Those stripes only appears when turning on the main camera, those does not appears when using other features of the smartphone, nor when using the front camera nor when viewing the sample photos (cuz the taken photos are shown with these stripes).
I tried to find if there is any cover on the lens but there is no any one.
I installed the hot fox about blur when zooming but nothing changed.
I did a hard reset but the stripes did not disappear.
Unfortunately I can not use any guarantee for this phone.
My final option is to believe the rom (WM 6.0 spanish) was corrupted for the camera feature and that I could solve the problem reinstalling only the files for the camera (I do not want to reinstall the whole rom). Is that possible ??? Anybody can send me those files or tell me where can I find them ?? Any help ps
thks in advance
I tried to find if there is any cover on the lens but there is no any one.
I installed the hot fox about blur when zooming but nothing changed.
I did a hard reset but the stripes did not disappear.
Unfortunately I can not use any guarantee for this phone.
My final option is to believe the rom (WM 6.0 spanish) was corrupted for the camera feature and that I could solve the problem reinstalling only the files for the camera (I do not want to reinstall the whole rom). Is that possible ??? Anybody can send me those files or tell me where can I find them ?? Any help ps
thks in advance