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Touch screen problems

OP StakMak99

19th July 2014, 10:13 PM   |  #1  
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I am an EXTREME NEWBIE, so please excuse me if I am posting this wrong but my touch screen is totally dead from the very top to about 2 inches down, I have to turn my phone sideways to get to hit any of the icons.... etc, also it has a mind of its own and the screen will start flipping out and hits buttons, will launch apps and look up stuff on my browser, just plain go crazy! Then it will start working again. I never know when it's going to start acting up again. Never been rooted or anything, In my stupidity, I took the ota update so it's on the 20u update.

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20th July 2014, 03:27 PM   |  #2  
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Quote:
Originally Posted by StakMak99

I am an EXTREME NEWBIE, so please excuse me if I am posting this wrong but my touch screen is totally dead from the very top to about 2 inches down, I have to turn my phone sideways to get to hit any of the icons.... etc, also it has a mind of its own and the screen will start flipping out and hits buttons, will launch apps and look up stuff on my browser, just plain go crazy! Then it will start working again. I never know when it's going to start acting up again. Never been rooted or anything, In my stupidity, I took the ota update so it's on the 20u update.


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well your not the first to experience this. Please do a little search on XDA you'll find several posts regarding this.
21st July 2014, 10:43 AM   |  #3  
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Kasvinda, With all respect to you and forgive me for the error in my question. In your wisdom, will you be so kind as to help me out and point me in the right direction, I am a fast learner & I WILL PICK UP ON ALL THE RULES VERY QUICKLY. THANK YOU FOR YOUR HELP!

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22nd July 2014, 06:29 AM   |  #4  
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HAHA good .. So this happened after you getting the 20u update? Anyway assuming that its a software issue perform a factory reset. This is the universal solution for anything and its the easiest. So do it and see
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22nd July 2014, 10:46 PM   |  #5  
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Tried that, even tried updating the touch screen in the service menu, it's never been rooted, straight stock att firmware, out of the box, about 3 months old, I m gonna send it back under the warranty. I do have a t mobile in the box, a T-Mobile G1 by htc i think, and a htc hero200 ,still in the box. Original condition.

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23rd July 2014, 06:17 AM   |  #6  
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Thats unlucky hopefully you'll get it replaced
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