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Cracked my 13 day old G3

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AllstarE4
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Default Cracked my 13 day old G3

I'm so upset I wanted to share my sob story. I have had my G3 for 13 days now (pre-ordered and picked up on launch day) and I just cracked the screen. Only about one third of the screen is responsive so the device is almost useless now.

I put a Spigen Slim Armor case on it before even walking out of Best Buy with it so it has been "protected" from day one. Spigen's slogan for the G3 Slim Armor is "Absolute Drop Protection", but that's apparently not true here. They advertise that the corners have an "air cushion", but it fell on the corner. I bent over and it fell out of my shirt pocket literally 2 feet above the floor.

LG can't give me a repair estimate without sending it in. The guy on the LG Chat said probably $150 or so, but there's no guarantee on that amount. I've seen replacement glass on Amazon for $56.99 without the LCD screen and then Repairs Universe has the glass/LCD combo only. They said that it's near impossible to replace just the glass without the LCD and not mess it up. That combo costs $175.

Does anyone have any guidance or know how much it might cost through LG? Should I even attempt to repair it myself? Any advice would be great. I'll apologize in advance if I don't reply to posts right away. I'll be having trouble using the G3 at all. I'm going to get a sim card for my backup phone tomorrow and use that in the meantime.
Phone: LG G3 D850
Carrier: AT&T
 
imstill@g
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I've seen in the past that lg has been fair on pricing. But never give an upfront cost. I'd just send mine in. Hate to hear that happened
 
AllstarE4
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Thanks for the reply. I may just send it in and eat the repair cost. I'm just disappointed in the whole situation.

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Phone: LG G3 D850
Carrier: AT&T
 
screwyluie
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Originally Posted by AllstarE4 View Post
Thanks for the reply. I may just send it in and eat the repair cost. I'm just disappointed in the whole situation.

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put squaretrade insurance on it and have them fix it for $75
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Z51
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EBay has the combo for 146.
http://m.ebay.com/itm/121391047944?nav=SEARCH

Sent from my LG-D850 using Tapatalk


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AllstarE4
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Originally Posted by screwyluie View Post
put squaretrade insurance on it and have them fix it for $75
I've never used square trade and didn't think about that. Have you had good experiences with them?

Sent from my LG-P930 using XDA Free mobile app
Phone: LG G3 D850
Carrier: AT&T
 
AllstarE4
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EBay has the combo for 146.
http://m.ebay.com/itm/121391047944?nav=SEARCH

Sent from my LG-D850 using Tapatalk
I thought about that, but it would cost roughly the same for LG to fix it. That would save me the worry of attempting it myself and scrying it up even more. Although it can't be too hard.

Sent from my LG-P930 using XDA Free mobile app
Phone: LG G3 D850
Carrier: AT&T
 
louvass
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Originally Posted by AllstarE4 View Post
I thought about that, but it would cost roughly the same for LG to fix it. That would save me the worry of attempting it myself and scrying it up even more. Although it can't be too hard.

Sent from my LG-P930 using XDA Free mobile app

I have the same case.. there is no cushion corners it's all pretty hard.. I'm looking for another with some more padding for the corners. Sorry to hear that happened to you.
 
AllstarE4
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I have the same case.. there is no cushion corners it's all pretty hard.. I'm looking for another with some more padding for the corners. Sorry to hear that happened to you.
Yeah I was pretty disappointed with the corners. They advertise them as air cushion corners, but they are definitely just solid. I am also looking for a new case.

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Phone: LG G3 D850
Carrier: AT&T
 
imitenotbecrazy
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I dropped my on its face and cracked the ZAGG glass screen protector. Luckily the screen underneath is unscathed
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