Cracked my 13 day old G3
I'm so upset I wanted to share my sob story. I have had my G3 for 13 days now (pre-ordered and picked up on launch day) and I just cracked the screen. Only about one third of the screen is responsive so the device is almost useless now.
I put a Spigen Slim Armor case on it before even walking out of Best Buy with it so it has been "protected" from day one. Spigen's slogan for the G3 Slim Armor is "Absolute Drop Protection", but that's apparently not true here. They advertise that the corners have an "air cushion", but it fell on the corner. I bent over and it fell out of my shirt pocket literally 2 feet above the floor.
LG can't give me a repair estimate without sending it in. The guy on the LG Chat said probably $150 or so, but there's no guarantee on that amount. I've seen replacement glass on Amazon for $56.99 without the LCD screen and then Repairs Universe has the glass/LCD combo only. They said that it's near impossible to replace just the glass without the LCD and not mess it up. That combo costs $175.
Does anyone have any guidance or know how much it might cost through LG? Should I even attempt to repair it myself? Any advice would be great. I'll apologize in advance if I don't reply to posts right away. I'll be having trouble using the G3 at all. I'm going to get a sim card for my backup phone tomorrow and use that in the meantime.
Phone: LG G3 D850