Originally Posted by HARI AMOGH
Do not buy Micromax devices just because they sell phones with decent specs with lower price. They won't provide you with any latest software updates.
I couldn't agree less. And I was ok since I never expected them to do it anyways but than I saw an interview of igyaan.com by Bharat Nagpal with the CMO of MMX who promised that by July devices will start getting KitKat updates. This while also agreeing that they have been slower than other companies (Including Chinese and Indian) at releasing updates and that they want to change that. He even promised to setup campaigns from August onwards in 144 cities in India where customers could leave their phones for 30-40 mins and get a flashed phone back with the Kitkat update (this was for devices which didn't have OTA service in them I guess).
I am OK with everything, but when a face of the company makes promises on record (and even says, "Yeah, put this on record, I don't care) and then fails to deliver, it just ticks me off. People were ok before and then they raised hopes and all they did was update the phone to Canvas 4+. With the kind of experience I have had, this is definitely not a company I would ever recommend anyone. Plus, if you compare the specs of Canvas 4+ with Canvas 4, they're not poles apart. And if they could have KitKat on the newer phone they could easily create a better customer relationship by providing an update the canvas 4 too. I still think it is very much possible to port the Kitkat update from canvas 4+ or the upcoming Lollipop update from their Android One phone. Lets hope our only support (XDA members) bring some smiles back on our faces.