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[Q] Bootloop on stock RAZR M - Recover Photos?

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jh120
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Default [Q] Bootloop on stock RAZR M - Recover Photos?

My friend (not a techy person) has a completely stock RAZR M which is bootlooping after a failed update. Phone itself has already been replaced but the old one has some important photos on it. I don't have the phone on me right now (will be trying to fix it tomorrow) but all my research tonight is telling me that data is probably unrecoverable. Figured I'd ask directly to be sure.

I will try booting to the stock recovery and clearing cache. My understanding is that ADB won't be able to pull files because my friend wouldn't have enabled USB debugging before this happened. A factory reset would wipe user files so that's no use.

Any tricks I can pull here? Possible to flash a custom recovery while bootlooping? Would that allow ADB access? I'd appreciate any help, so I don't have to deliver bad news
 
ezknives
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Look into house of moto... I believe (I've never used it) it has an option to flash without wiping internal SD (like I said I believe)... So you'll have to either flash the version s/he was on or a version higher... Then pull the files via USB or SD card...

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jh120
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Quote:
Originally Posted by ezknives View Post
Look into house of moto... I believe (I've never used it) it has an option to flash without wiping internal SD (like I said I believe)... So you'll have to either flash the version s/he was on or a version higher... Then pull the files via USB or SD card...

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That looks promising, thanks. I'll read up on it.
 
xKroniK13x
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House of Moto using Keep Data or Universal should do the trick. Make sure to use the same firmware version the phone is on, such as do not downgrade. You can upgrade it though, so if unsure of version just get the newest version.

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