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[Q] Bootloop on stock RAZR M - Recover Photos?

OP jh120

10th August 2014, 08:08 AM   |  #1  
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My friend (not a techy person) has a completely stock RAZR M which is bootlooping after a failed update. Phone itself has already been replaced but the old one has some important photos on it. I don't have the phone on me right now (will be trying to fix it tomorrow) but all my research tonight is telling me that data is probably unrecoverable. Figured I'd ask directly to be sure.

I will try booting to the stock recovery and clearing cache. My understanding is that ADB won't be able to pull files because my friend wouldn't have enabled USB debugging before this happened. A factory reset would wipe user files so that's no use.

Any tricks I can pull here? Possible to flash a custom recovery while bootlooping? Would that allow ADB access? I'd appreciate any help, so I don't have to deliver bad news
10th August 2014, 08:17 AM   |  #2  
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Look into house of moto... I believe (I've never used it) it has an option to flash without wiping internal SD (like I said I believe)... So you'll have to either flash the version s/he was on or a version higher... Then pull the files via USB or SD card...

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10th August 2014, 04:50 PM   |  #3  
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Quote:
Originally Posted by ezknives

Look into house of moto... I believe (I've never used it) it has an option to flash without wiping internal SD (like I said I believe)... So you'll have to either flash the version s/he was on or a version higher... Then pull the files via USB or SD card...

Sent from my XT907 using XDA Premium 4 mobile app

That looks promising, thanks. I'll read up on it.
11th August 2014, 02:19 AM   |  #4  
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House of Moto using Keep Data or Universal should do the trick. Make sure to use the same firmware version the phone is on, such as do not downgrade. You can upgrade it though, so if unsure of version just get the newest version.

Sent from my RAZR M (CM Nightlies) from Tapatalk Pro.
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