Post Reply

Question [Q] Droid Razr stuck on motorola red logo no boot manager

OP OmegaShark

11th May 2013, 10:57 PM   |  #1  
OP Junior Member
Thanks Meter: 0
 
2 posts
Join Date:Joined: May 2013
Hello,

I've searched for help on this and can't seem to find any.

Problem: Motorola Razr is stuck on the red m logo, but I cannot boot into the boot menu to flash via RSD or anything. The logo is offset to the left a little and has a small 1-2 pixel high rainbow of colors across the bottom. When trying to boot into the menu with power and vol + & - it simply boots without a logo but still the small bar of colors.

Probable cause: Phone's screen wasn't turning on and the phone wouldn't turn off so I did the reset with vol up and power while the phone was still probably on. Before when my phone's button wasn't responsive i used that to reset it and it had worked.

Info on phone and rom:
Rom - Rage rom 2.2 upgraded from 2.1 (worked for the past two months fine)
Phones base version: 98.72.16 (the april JB release) flashed via droid razr utility
Safestrap version 3.11


What I've tried: was going to try rsd flashing but i can't reach the boot menu.

Basic summary: Stuck on M logo and can't get into boot menu or safestrap, after holding vol up + power while phone was on.
12th May 2013, 03:27 AM   |  #2  
anurag.dj2u's Avatar
Senior Member
Flag New york
Thanks Meter: 530
 
585 posts
Join Date:Joined: Mar 2013
More
Going into the boit manager and flashing via rsd lite both are different .
For flashing via rsd lite ya need to switch off ya mobile and then press both volume down and volume up at same time and press power button then.
It ll take ya into the bootloader and then using power down come till 3rd option ap fastboot and then press power up to select that now connect ya phone to pc and then flash the fastboot using rsd lite

Edit : make sure ya have installed appropriate drivers to get recognise ya phone by rsd lite

Thanks!!



Please hit the thanks button if i helped ya in anyways !!!
The Following 2 Users Say Thank You to anurag.dj2u For This Useful Post: [ View ]
12th May 2013, 03:06 PM   |  #3  
Junior Member
Thanks Meter: 0
 
1 posts
Join Date:Joined: May 2013
I think i have the same problem
I had MIUI on my Razr and today i wanted to try CyanogenMod, so i downlaoded it and installed it with ClockWorkMod, then rebooted and struck in the big red M, and no way to access the boot manger because if i press volume up + volume down + power it reboot, show the big red M then black sceen, and if it's conneced to my pc it tryes to install some drivers bit it fail, but still black screen
Is it bricked? What can i do?
12th May 2013, 04:21 PM   |  #4  
anurag.dj2u's Avatar
Senior Member
Flag New york
Thanks Meter: 530
 
585 posts
Join Date:Joined: Mar 2013
More
Quote:
Originally Posted by morphalex90

I think i have the same problem
I had MIUI on my Razr and today i wanted to try CyanogenMod, so i downlaoded it and installed it with ClockWorkMod, then rebooted and struck in the big red M, and no way to access the boot manger because if i press volume up + volume down + power it reboot, show the big red M then black sceen, and if it's conneced to my pc it tryes to install some drivers bit it fail, but still black screen
Is it bricked? What can i do?

Ya can't use boot manager and cwm recovery both . If ya want to use cwm ya need to remove all the files of bmm . Its just soft bricked not hard bricked so no need to worry just flash the appropriate fastboot file using rsd lite to get back to stock
Thats it

Edit : i think ya know the flashing method
Thanks!!



Please hit the thanks button if i helped ya in anyways !!!
The Following 2 Users Say Thank You to anurag.dj2u For This Useful Post: [ View ]
12th May 2013, 05:28 PM   |  #5  
OP Junior Member
Thanks Meter: 0
 
2 posts
Join Date:Joined: May 2013
Quote:
Originally Posted by anurag.dj2u

Ya can't use boot manager and cwm recovery both . If ya want to use cwm ya need to remove all the files of bmm . Its just soft bricked not hard bricked so no need to worry just flash the appropriate fastboot file using rsd lite to get back to stock
Thats it

Edit : i think ya know the flashing method
Thanks!!



Please hit the thanks button if i helped ya in anyways !!!

Thanks for trying but I tried following your instructions to get into fast boot and the screen just goes dark. Also when plugging into my PC it pops up on windows' end saying that a USB device has malfunctioned. I think I may just get it replaced under warranty unless sometime soon I find out theres a new way to fix it. But yeah it seems its too hard to tell if I'm actually in fastboot or if its even getting there properly.

Thanks!
12th May 2013, 07:18 PM   |  #6  
anurag.dj2u's Avatar
Senior Member
Flag New york
Thanks Meter: 530
 
585 posts
Join Date:Joined: Mar 2013
More
As far as i know ya have tried all the unbrick method , none of them seemed to work . I believe ya razr is not soft or hard bricked and its not software problem too . Its hardware problem ya need to take it to service centre because it may be LED problem
Thanks!!



Please hit the thanks button if i helped ya in anyways !!!
The Following User Says Thank You to anurag.dj2u For This Useful Post: [ View ]
1st May 2014, 10:36 AM   |  #7  
Junior Member
Flag Bremen
Thanks Meter: 4
 
17 posts
Join Date:Joined: Mar 2011
Donate to Me
More
Smile How I fixed my Motorola Razr i (Intel)
Hello guys,

Since my Motorola Razr i phone is a company phone where I receive my corporate emails, I wasn't allowed to root the phone whatsoever.

My phone got stuck on the Red Motorola logo under normal usage. One day I turned it off and when I turned it back on, I had this problem.

How I solved it:
1) Downloaded and installed RSD Lite 6.1.4 which worked on Windows 8.1. Ensure all drivers are installed and that nothing is undetected in Device Manager. #important
2) I am based in Germany and I had the Vodafone Retail (EU) version. So I downloaded "CFC_9.8.2I-50_SMI-26_S7_USASMIJBRTEU.xml.zip" from http://sbf.droid-developers.org/phone.php?device=13. This corresponds to Android 4.1.2 Retail Europe.
3) I booted the phone in Fastboot (Power + Vol down; after restart and little vibrate, release power, keep finger on Vol down.)
4) The phone was detected in RSD Lite. I chose the zip file, unpacked and flashed.
5) Done. Phone was fresh. No warranty was void, nothing was rooted. All good.

Hope that helps somebody out there!

Cheers,

Shailen.
The Following 2 Users Say Thank You to shailentj For This Useful Post: [ View ]
18th May 2014, 10:09 PM   |  #8  
Junior Member
Thanks Meter: 0
 
6 posts
Join Date:Joined: Jun 2010
I've got the same issue. Took the OTA (was on stock OTA, rooted). Not, nothing but moto-logo with the only working option being AP Fastboot. Tried script utility to bring back to 4.1.2, but it fails on writing system and boot (preflash validation failed FAILED (remote failure)).

Is there another way to get the stock images flashed on there?

---------- Post added at 10:09 PM ---------- Previous post was at 09:36 PM ----------

Quote:
Originally Posted by crazifuzzy

I've got the same issue. Took the OTA (was on stock OTA, rooted). Not, nothing but moto-logo with the only working option being AP Fastboot. Tried script utility to bring back to 4.1.2, but it fails on writing system and boot (preflash validation failed FAILED (remote failure)).

Is there another way to get the stock images flashed on there?

Well, with RSDLite 6.1.6 and the most recent build from droid-developers . org I'm back in operation. Old version, wiped out, but at least I can make/receive phone calls.
29th August 2014, 10:46 AM   |  #9  
Junior Member
Thanks Meter: 0
 
1 posts
Join Date:Joined: Aug 2014
Wink How I got my Razr HD (XT925) Working! Flashed It WITHOUT LOSE ANY FILES!
I know this is a old thread, but if some one else falls here just like me, I had a problem with my XT925 too, and figured out that my only choice was to flash it up.

My phone was stuck in the red motorola logo, and it doesn't even tried to load the android.
After reading a lot of information and tried EVERYTHING, I fall here, and the comment of @shailentj saved my phone!

So I basically followed the steps that @shailentj posted in this very thread, with some differences.

1 - His link goes directly to Motorola RAZR i (XT890), but if you access ' sbf.droid-developers.org ' (I can't post links yet) you will be able to find your own model, which in my case was Razr HD (XT925).

2 - Extracted the whole firmware package (.zip file) and edited the .xml file, removing the "getvar" line. If you don't know what or how to do this, is just remove the line where you find the text "getvar". If you have trouble, just google it, there is a lot of information.

And finally, the reason I'm here. I found a way to don't delete USER DATA! My phone stuck, and I did't have any backup of my contacts (that is a lot of numbers) nor my files (photos, movies).
So I start to read the .xml file, and find a step "userdata", with operation "erase". This line says to erase the user's data partition, and in most cases, we don't want that.
Then, just remove the line in the xml written: " <step operation="erase" partition="userdata"/> ", and your files (may) not be erased!

4 - I start to flash, and then I got the infamous message "sistem_signature" failed. The solution was just download the last RSD I found (which in my case was 6.1.6).

5 - My phone restarts, with everything working great, system restored and ALL MY FILES AND CONTACT NUMBERS were there!

So very thank you @shailentj, your post really helped me a lot!

And yeah, you can flash your phone without lose any contacts or photos!
Now go, and spread the word!

Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes