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Question [Q] cannot use phone as usb drive

OP spitzig

6th July 2014, 06:19 AM   |  #1  
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Recently updated from WinXP to Windows 7. I am having trouble with the USB drivers for my phone. The phone charges, but my phone does not show it to connect in the pull down menu. I can't use it as a USB drive. I cannot tell that the PC recognizes the phone as being plugged in.

I've installed, uninstalled, and reinstalled Kies multiple times. I've installed the USB drivers that come with Kies. I've downloaded the drivers and installed them separately(with Kies installed and not-installed). The most recent drivers I found were 1.5.45.

I've tried turning the Debugging off and on.

With WinXP, I often needed to reboot or uninstall Kies to get the program to work. Frustrating, but it worked. Now, it won't.
Last edited by spitzig; 6th July 2014 at 10:55 AM.
6th July 2014, 11:36 AM   |  #2  
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Quote:
Originally Posted by spitzig

Recently updated from WinXP to Windows 7. I am having trouble with the USB drivers for my phone. The phone charges, but my phone does not show it to connect in the pull down menu. I can't use it as a USB drive. I cannot tell that the PC recognizes the phone as being plugged in.

I've installed, uninstalled, and reinstalled Kies multiple times. I've installed the USB drivers that come with Kies. I've downloaded the drivers and installed them separately(with Kies installed and not-installed). The most recent drivers I found were 1.5.45.

I've tried turning the Debugging off and on.

With WinXP, I often needed to reboot or uninstall Kies to get the program to work. Frustrating, but it worked. Now, it won't.

While connecting your phone to PC, do you see any icon on the taskbar?
6th July 2014, 11:38 AM   |  #3  
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Quote:
Originally Posted by mahithm

While connecting your phone to PC, do you see any icon on the taskbar?

No
6th July 2014, 11:49 AM   |  #4  
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Quote:
Originally Posted by spitzig

No

Try using this app,

USB Mass Storage App for Samsung Galaxy Ace S5830

Do post the result. Hope I Helped
6th July 2014, 12:01 PM   |  #5  
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Quote:
Originally Posted by mahithm

Try using this app,

USB Mass Storage App for Samsung Galaxy Ace S5830

Do post the result. Hope I Helped

I can't connect my phone to my PC, so can't install apps from my PC.

Other USB drives connect to my PC fine.


Well, that got me thinking about the PC, and I reinstalled the VIA USB drivers(as compared to the Samsung ones). It now recognizes my phone. Whether I can get Kies to convert video is another question.
Last edited by spitzig; 6th July 2014 at 12:06 PM.
6th July 2014, 12:09 PM   |  #6  
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Quote:
Originally Posted by spitzig

I can't connect my phone to my PC, so can't install apps from my PC.

Other USB drives connect to my PC fine.

Try using data connection or wifi to download it from phone. You can also use a card reader to copy it.

---------- Post added at 03:39 PM ---------- Previous post was at 03:35 PM ----------

Quote:
Originally Posted by spitzig

Well, that got me thinking about the PC, and I reinstalled the VIA USB drivers(as compared to the Samsung ones). It now recognizes my phone. Whether I can get Kies to convert video is another question.

So can you use USB Mass Storage now?
The Following User Says Thank You to mahithm For This Useful Post: [ View ]
6th July 2014, 12:12 PM   |  #7  
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Quote:
Originally Posted by mahithm

So can you use USB Mass Storage now?

Everything seems to be working fine. I'm trying Freemake to convert the videos, because I had so much trouble with Samsung Kies.
6th July 2014, 12:14 PM   |  #8  
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Quote:
Originally Posted by spitzig

Everything seems to be working fine.

Glad to hear you got it working again

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