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Galaxy grand 2 camera problem

10th June 2014, 10:26 AM |#1  
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I have recently bought my new galaxy grand 2 on 1st june 2014, but when first time i opened my camera it was too blurry,its camera display even the pictures and video was so blurry and still is.. I did removed the plastic cover from camera lens and flash. will it come in warranty? cause it looks like its a manufacturing fault. I had read in samsung warranty that it does not cover normal wear and tear of camera lens, but it got bad camera since the day i purchased it, it does not look like 8mp camera at all.
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10th June 2014, 12:33 PM |#2  
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Check your settings in camera settings.. make sure focus is infinite and not set to macro...
Make sure you touch on screen to focus on that part

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10th June 2014, 12:47 PM |#3  
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make sure that you have removed transparent cover on your camera's lens..
10th June 2014, 03:17 PM |#4  
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I could not find macro in camera settings,there was no such option.

yes i had removed the plastic cover from camera lens but no use. Still that blurry display n pictures n videos .. will it be under warranty or not? cause samsung's warranty does not cover normal wear and tear of camera lens. but this is not a wear and tear. The camera is blurry since the day i opened my phone from the box.
11th June 2014, 06:28 PM |#5  
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Quote:
Originally Posted by sizzlinggia

I could not find macro in camera settings,there was no such option.

yes i had removed the plastic cover from camera lens but no use. Still that blurry display n pictures n videos .. will it be under warranty or not? cause samsung's warranty does not cover normal wear and tear of camera lens. but this is not a wear and tear. The camera is blurry since the day i opened my phone from the box.

YES, it will be covered under warranty. An often overlooked issue other than settinh=gs is finger prints on the camera glass, leading to fuzzy pics. please check that as well.

schubeir
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