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Warranty Replacement 2014?

9th April 2014, 08:25 PM |#1  
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Hi, I have had my gnex for about 2 years and just yesterday the vibration just gave out it faintly rattles. I could deal with the burn in, signal, and battery problems but now I want to use the warranty replacement. Now first I want to know what should I do to send it back I have a custom rom and recovery with bootloader unlocked so is it necissary for me to flash back stock everything? And if I do how can I do that quickly and easily? I have windows 8.1 and I read somewhere adb is hard to set up on it and I haven't used it before. Secondly since its been so long after the phone was discontinued will I get another phone as a replacement? I have seen some people getting motorolas and even galaxy s3s and I would probably be fine with whatever phone as long as I can get root and or a kitkat rom. I know if they have and gnexs they will try to give me a 16gb model which I will not accept (I have a 32gb). Sorry for such a long post but just want to make sure if I leave this phone I get a suitable replacement, thank you! Any tips and info will be appreciated!
13th April 2014, 09:11 AM |#2  
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I may be wrong but the warranty only covers the first year from purchase.
13th April 2014, 09:43 AM |#3  
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Quote:
Originally Posted by nowetdio

I may be wrong but the warranty only covers the first year from purchase.

You're right. It's one year unless extended warranty coverage was added.

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14th April 2014, 05:14 AM |#4  
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Thumbs up open enrollment verizon 2.99$ a month
covers all hardware issues and some software/function issues... they had open enrollment a few weeks back and i got on it, had a replacement sent out, good as new.
18th April 2014, 04:26 PM |#5  
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I would also verify your credit card policy if you bought your phone with it. Sometimes they offer extended warranty.

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20th April 2014, 04:17 AM |#6  
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Quote:
Originally Posted by abezzilla99

Hi, I have had my gnex for about 2 years and just yesterday the vibration just gave out it faintly rattles. I could deal with the burn in, signal, and battery problems but now I want to use the warranty replacement. Now first I want to know what should I do to send it back I have a custom rom and recovery with bootloader unlocked so is it necissary for me to flash back stock everything? And if I do how can I do that quickly and easily? I have windows 8.1 and I read somewhere adb is hard to set up on it and I haven't used it before. Secondly since its been so long after the phone was discontinued will I get another phone as a replacement? I have seen some people getting motorolas and even galaxy s3s and I would probably be fine with whatever phone as long as I can get root and or a kitkat rom. I know if they have and gnexs they will try to give me a 16gb model which I will not accept (I have a 32gb). Sorry for such a long post but just want to make sure if I leave this phone I get a suitable replacement, thank you! Any tips and info will be appreciated!

warranty only works for 1 year after purchase, if you send it to them they will send you a quote for all the repairs they will need to do. if you have home insurance phones are covered on it depending on the plan you have.
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