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Warranty Replacement 2014?

146 posts
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By abezzilla99, Senior Member on 9th April 2014, 08:25 PM
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Hi, I have had my gnex for about 2 years and just yesterday the vibration just gave out it faintly rattles. I could deal with the burn in, signal, and battery problems but now I want to use the warranty replacement. Now first I want to know what should I do to send it back I have a custom rom and recovery with bootloader unlocked so is it necissary for me to flash back stock everything? And if I do how can I do that quickly and easily? I have windows 8.1 and I read somewhere adb is hard to set up on it and I haven't used it before. Secondly since its been so long after the phone was discontinued will I get another phone as a replacement? I have seen some people getting motorolas and even galaxy s3s and I would probably be fine with whatever phone as long as I can get root and or a kitkat rom. I know if they have and gnexs they will try to give me a 16gb model which I will not accept (I have a 32gb). Sorry for such a long post but just want to make sure if I leave this phone I get a suitable replacement, thank you! Any tips and info will be appreciated!
 
 
13th April 2014, 09:11 AM |#2  
nowetdio's Avatar
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I may be wrong but the warranty only covers the first year from purchase.
13th April 2014, 09:43 AM |#3  
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Quote:
Originally Posted by nowetdio

I may be wrong but the warranty only covers the first year from purchase.

You're right. It's one year unless extended warranty coverage was added.

Sent from my VS980 4G using xda app-developers app
14th April 2014, 05:14 AM |#4  
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Thumbs up open enrollment verizon 2.99$ a month
covers all hardware issues and some software/function issues... they had open enrollment a few weeks back and i got on it, had a replacement sent out, good as new.
18th April 2014, 04:26 PM |#5  
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I would also verify your credit card policy if you bought your phone with it. Sometimes they offer extended warranty.

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20th April 2014, 04:17 AM |#6  
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Quote:
Originally Posted by abezzilla99

Hi, I have had my gnex for about 2 years and just yesterday the vibration just gave out it faintly rattles. I could deal with the burn in, signal, and battery problems but now I want to use the warranty replacement. Now first I want to know what should I do to send it back I have a custom rom and recovery with bootloader unlocked so is it necissary for me to flash back stock everything? And if I do how can I do that quickly and easily? I have windows 8.1 and I read somewhere adb is hard to set up on it and I haven't used it before. Secondly since its been so long after the phone was discontinued will I get another phone as a replacement? I have seen some people getting motorolas and even galaxy s3s and I would probably be fine with whatever phone as long as I can get root and or a kitkat rom. I know if they have and gnexs they will try to give me a 16gb model which I will not accept (I have a 32gb). Sorry for such a long post but just want to make sure if I leave this phone I get a suitable replacement, thank you! Any tips and info will be appreciated!

warranty only works for 1 year after purchase, if you send it to them they will send you a quote for all the repairs they will need to do. if you have home insurance phones are covered on it depending on the plan you have.
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