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Help GNex has no OS and won't connect to a PC!

OP stargazer127

19th June 2014, 01:39 AM   |  #1  
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Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed

Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems

On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.

Without being able to get a computer to see the phone, I can't get a ROM to
load.

Maybe change USB port with cable? But I don't want to do that if the problem
is software related.

Any ideas what I can do???
19th June 2014, 06:13 AM   |  #2  
isajoo's Avatar
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I just went through something similar like this last week, what a pain in the A$$.

Not entirely sure if this will fix your issue, but hopefully it'll help some how.

I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL

First you'll need to download and unzip "universal naked driver 0.72" Google it.

Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.

AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"

Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.

Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)


Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:

download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.

Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.


Or
Download/install ADB setup 1.3
Google it.

I found this method a little more simpler.

Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"

Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.

Repeat the same steps for gapps/kernel zip files.

Reboot your GN and enjoy.

BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.
19th June 2014, 09:59 AM   |  #3  
KingWickedd's Avatar
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Its like pain in the A** to install phone/adb drivers in win8/8.1

I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.

Why don't you try to install this toolkit http://forum.xda-developers.com/gala...ackup-t1392310

When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.

then flash the rom and you're done

and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process

All the best



Quote:
Originally Posted by stargazer127

Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed

Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems

On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.

Without being able to get a computer to see the phone, I can't get a ROM to
load.

Maybe change USB port with cable? But I don't want to do that if the problem
is software related.

Any ideas what I can do???

19th June 2014, 12:58 PM   |  #4  
OP Junior Member
Thanks Meter: 0
 
5 posts
Join Date:Joined: Sep 2010
Quote:
Originally Posted by isajoo

I just went through something similar like this last week, what a pain in the A$$.

Not entirely sure if this will fix your issue, but hopefully it'll help some how.

I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL

First you'll need to download and unzip "universal naked driver 0.72" Google it.

Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.

AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"

Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.

Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)


Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:

download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.

Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.


Or
Download/install ADB setup 1.3
Google it.

I found this method a little more simpler.

Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"

Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.

Repeat the same steps for gapps/kernel zip files.

Reboot your GN and enjoy.

BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.

OK, downloaded universal naked driver 0.72, connected gnex, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, and will not allow install of of universal naked drivers, & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
19th June 2014, 02:03 PM   |  #5  
OP Junior Member
Thanks Meter: 0
 
5 posts
Join Date:Joined: Sep 2010
Quote:
Originally Posted by KingWickedd

Its like pain in the A** to install phone/adb drivers in win8/8.1

I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.

Why don't you try to install this toolkit http://forum.xda-developers.com/gala...ackup-t1392310

When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.

then flash the rom and you're done

and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process

All the best

OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
20th June 2014, 12:45 PM   |  #6  
KingWickedd's Avatar
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Flag Hyderabad
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Quote:
Originally Posted by stargazer127

OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?

You have to go to the device manager, double click on the "unknown usb..."
a dialog box may appear and then click on the 'driver' tab.
There u may find update/install driver button.
click on it and another window may open.
then select browse my computer for driver software and go to the respective folder where the drivers are.
then click next and it may install the drivers.
if you have installed the toolkit then you may find a folder in the toolkit's installation folder which has drivers in it.go through it if you want
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