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[Q] Nexus Prime continuously rebooting

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By AM85, Junior Member on 20th February 2012, 08:38 AM
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I brought my Nexus Prime from Korea last month.
A few hours ago I was listening to music on my phone when it rebooted. After that it came back on for roughly 10 seconds before rebooting again.
I uninstalled a game from my phone roughly 30 minutes before this error happened.
I cannot use my phone now, I get a few seconds of use out of it before its stuck in a continuous reboot cycle.
I have tried letting it cool down (it was a hot day), removing the simcard and changing batteries. Not sure what else I can do with only a few seconds of use.

Model number - SHW-M420S

Is anyone able to help me get out of this reboot cycle?
20th February 2012, 11:11 AM |#2  
MS.'s Avatar
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Try to back up important things and do factory reset. Is your phone rooted? CWM recovery installed? If so, before doing factory restore you could try wiping cache/dalvik cache first.

Sent from my super Galaxy Nexus plusŪ
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20th February 2012, 11:18 AM |#3  
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Luckily its still a new phone, so there isn't much on it.
The phone is rooted in that I cannot access it in any way. Even connecting to a computer is useless as its only on for a few seconds before it reboots itself.
CWM recovery isn't installed, will be when the phone is working again though!

Is there a way to wipe the cache/dalvik cache or factory reset while the phone is off?
20th February 2012, 02:16 PM |#4  
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fastboot will allow you to erase data,userdata, as well as flash a custom recovery like cwm or a full rom.


edit: boot your device with POWER+VOLUP+VOLDOWN into fastboot. search google and/or xda for some fastboot tutorials.
Last edited by beekay201; 20th February 2012 at 02:20 PM.
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20th February 2012, 03:00 PM |#5  
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I had this problem awhile back. It was a bum phone with hardware issue. I had to exchange it. Yours may be in the same boat.
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20th February 2012, 07:25 PM |#6  
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I will try a fastboot later today and let you know the outcome, thank you.
If all else fails I'll send it back to Korea for new hardware I guess.
20th February 2012, 09:33 PM |#7  
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I ran into this problem a while ago. I had to restore the phone to stock using the image from Google. Haven't had a problem since
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