At that point I remembered I may need to perform a carrier wipe and on my phone I entered *#*#72786#*#*, then it asked for the MLS number which I entered (double checked it with my carrier so I know I'm using the correct MLS ID) and after entering it, the phone returns the following error:
Modem Exception Occurs
And there is an option to push "yes" nothing else. If I press yes, it goes back to the dialer and nothing happens.
If I attempt a PRL or Profile update, I get the following message
The PRL update could not be completed. Please try again later
If the problem persists, you may need to contact customer service.
Error: (Code: 8)Unknown Error
Also there is a line showing up during.
sprintaccount username(Device ID) is null...
Is there anything I can do to get the phone to connect to the network again?