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Touchscreen Problem : only sPen works

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By kais_bou, Junior Member on 17th August 2014, 12:25 PM
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22nd August 2014, 12:36 PM |#11  
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Originally Posted by d3cypher

I suggest it. That is one of the first steps I take when troubleshooting my devices.

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factory reset doesen't solve the problem
Well it seems that it's a hardware issue

22nd August 2014, 06:49 PM |#12  
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Do you still have the warranty? If so samsung will fix it for free. If not you can try and pop the back cover off and reseat the ribbon cable. If that doesn't work you may have to replace to digitizer.

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19th December 2014, 02:51 AM |#13  
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Go here to gain access to dialer on the P600:
23rd February 2016, 07:41 PM |#14  
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Late to the party - I know but . . . .

Open up the device and locate the ribbon feeder from the digitizer screen - it's about one inch to the left of the camera lens looking from the front with Samsung lettering at top. Lift the catch with spudger or finger nail and relocate the ribbon squarely and as far in as possible. Lock with catch, switch unit on and try with finger - if not successful try and try again as Robert the Bruce was wont to say!
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