Unhappy [Q] doesnt reboot

i want to hard reset my galaxy note 3 because when i put my phone on it shows me a dark/grey screen it does not show the logo so i decided to hard reset i have tried every method none of them worked because when i do volume down+home button+ on/off button it says
select bootmode:

VOLUME UP to select. VOLUME DOWN IS OK.
recovery mode
fastboot mode
normal boot

i can choose choose with the home button but i cannot confirm

WHaT To Do
and when i start charging i freezes soi got a lot of poblems
hope someone can solve it : angel:
sorry for my bad english