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[Q] about knox and warranty

7th July 2014, 02:08 AM |#1  
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i bought (note 3 n9005 ) 4 months ago

and i did not root it or install any rom on it

but when i enter download mode my konx warranty void be like that


http://im63.gulfup.com/webuAn.jpg



system status = official

knox warranty void = 0 X 1


is that mean my device is Used ?

because i bought it as a new :\

i took it to the Vendor and he said it is new and refused to change it
 
 
7th July 2014, 02:15 AM |#2  
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If your knox is 0x1 then its been used or tampered with. Are you in the EU?

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7th July 2014, 04:09 AM |#3  
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thnx but i am in turkey , but do you say that the phone is Certainly used ?
7th July 2014, 08:27 AM |#4  
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Yes, the phone wouldnt ship with a knox status of 0x1. The phone has definitely been used or tampered with. Tell him to swap it or you'll involve trading standards.

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7th July 2014, 08:43 AM |#5  
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Quote:
Originally Posted by GLAD.SY

thnx but i am in turkey , but do you say that the phone is Certainly used ?

Quote:
Originally Posted by speedyjay

Yes, the phone wouldnt ship with a knox status of 0x1. The phone has definitely been used or tampered with. Tell him to swap it or you'll involve trading standards.

Sent from my SM-G900F using XDA Premium 4 mobile app


I think you bought an export set meant for Europe countries.
I did buy as well as some of my friends. Few of us got KNOX 0x0, but unfortunately 3 of us got KNOX 0x1.
That's why, if any of my friends want to buy export set again, I would suggest them to check in front of the supplier/retailer (before payment) by goin into download mode. If got trip, don't pay.
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8th July 2014, 01:19 AM |#6  
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true my phone is european , it is have a Label written in spanish :/

but i bought it as a new phone but seems like the vendor is cheating
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