Note 3 Brightness Problem

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serdar_gs

Senior Member
Mar 21, 2013
237
22
Hello guys,
I have Note 3 (SM-N9000Q)
Android version: Stock 4.4.2 N9000QXXUDND2 -Turkey-
I get this phone new.

After having a call screen comes up with very low bright. Do you know what would be the reason? Software? Hardware?

* I did auto-brightness off (I using full brightness)
* Auto adjust screen tone off
* Adapt display off, but did not improve.

After some calls to very low the screen brightness :S
I making a call, I'm holding my hand over the sensor
and the occasional screen brightness too low to be opened.

Help :)
 

serdar_gs

Senior Member
Mar 21, 2013
237
22
@thahim sorry for my bad english :D
I do not use cover. no cover.
There is gelatin screen saver.
Not a problem with this constant, I call and occasional screen is low brightness opened by.
Sometimes to be opened with normal brightness, sometimes unfold with low brightness :S
 

Bibz0r

Senior Member
Nov 12, 2012
118
41
Saint-Donat
Try to do a factory reset to make sure that it's not a software issue. If the issue persists, it may be a hardware issue (sensor maybe?)
 

serdar_gs

Senior Member
Mar 21, 2013
237
22
@Bibz0r I did that test proximity sensor. Everything seems normal. I'm downloading rom, I will do the installation from scratch.
Is there anyone experiencing this issue?
I think this might be an issue KitKat =)
 

Bibz0r

Senior Member
Nov 12, 2012
118
41
Saint-Donat
I'm using a KK ROM now but I had stock KK before and never had this issue.

I'm curious, what ROM are you installing?
 

serdar_gs

Senior Member
Mar 21, 2013
237
22
I did wipe data and again install stock 4.4.2 rom. problem continues =)
I think the this problem is that 4.4.2 ROM turkey
 

Bibz0r

Senior Member
Nov 12, 2012
118
41
Saint-Donat
Don't rule out a possible hardware issue too. Or maybe a bug in the Turkish ROM, like you said.

If it's a new phone, you still have warranty?