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[Q] Galaxy Note touch doesn't work

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By Li.Karu, Junior Member on 1st July 2014, 02:09 AM
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Hi,

Iím using Samsung Galaxy Note 8.1 device. These days Iím facing a wired issue. Sometimes touch screen doesnít work. I list down the symptoms of the issue below.
  • Sometimes touch screen doesnít work, but styles works fine.
  • When I lock the device, unlock then touch works again for few seconds and fails.
  • Lock Ė unlock few times then touch works again.

Model: GT-N5120
Android version: 4.2.2
Baseband version: N5120DXCMG7


Please help me to resolve this frustrating issue.

Cheers
Karu.
 
 
1st July 2014, 03:21 PM |#2  
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Quote:
Originally Posted by Li.Karu

Hi,

Iím using Samsung Galaxy Note 8.1 device. These days Iím facing a wired issue. Sometimes touch screen doesnít work. I list down the symptoms of the issue below.

  • Sometimes touch screen doesnít work, but styles works fine.
  • When I lock the device, unlock then touch works again for few seconds and fails.
  • Lock Ė unlock few times then touch works again.

Model: GT-N5120
Android version: 4.2.2
Baseband version: N5120DXCMG7


Please help me to resolve this frustrating issue.

Cheers
Karu.

Are you on a stock rom or custom? Have you tried doing a factory reset to see if it fixes the issue? If you are unrooted/stock have you tried asking Samsung about the issue? Read in other forums that draining the battery on the tablet until dead and then letting it charge to 100% without turning it on or using it fixes some touch issues but no idea if this works.

If all else fails might want to think about upgrading to the official 4.4.2 release (if there is one for the 5120 but assuming there is) and see if the issue still exists.
1st July 2014, 07:26 PM |#3  
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Quote:
Originally Posted by Li.Karu

Hi,

Iím using Samsung Galaxy Note 8.1 device. These days Iím facing a wired issue. Sometimes touch screen doesnít work. I list down the symptoms of the issue below.

  • Sometimes touch screen doesnít work, but styles works fine.
  • When I lock the device, unlock then touch works again for few seconds and fails.
  • Lock Ė unlock few times then touch works again.

Model: GT-N5120
Android version: 4.2.2
Baseband version: N5120DXCMG7


Please help me to resolve this frustrating issue.

Cheers
Karu.

It could be that the tablet is not detecting the Spen properly... as if your case or screen protector is doing something odd.

I run Xposed Framework... even though it works well, I find bugs with its plug ins... so every once in a while I disable xposed to fix an issue in the settings by toggling the parameter for the troubled function and enabling framework before rebooting.
1st July 2014, 11:28 PM |#4  
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Hi,

Thanks for the replies.

I'm not using any custom ROM. I'll try with Samsung corp. Meantime if anyone knows a solution or a workaround then much more appreciated.

Cheers,
Karu.
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