Please help. My wife did the 4.4 kit kat update on her note 8 5110. Update seems to finish fine but now all her data is gone. It looks like the internal SD card is cleaned. However, I see that under storage, it says that only 1.2 gb is free so it seems that the data is still there but not mounted. I tried to root the tablet using CF root method but every time I go into the tablet, it says that SU has stopped. I install Philz CMW to try to fix root but that did not work either.
Hopefully someone is able to help me. I was hoping to be able to root and go searching for the files but no such luck. I am not too familiar with adb commands but if someone can point me in the right direction to be able to copy her personal files out and move them to the new location on the tablet. Thank you.