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Keis 3 does not backup everything

OP petercohen

21st October 2014, 11:56 PM   |  #1  
OP Senior Member
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Join Date:Joined: Aug 2014
Hello, since my system had been unstable recently, I used Keis to backup my Note PRO and did a hardware reset. I selected all to backup everything and also selected all to recover everything. Unfortunately, after the recovery, I found:

1. Some settings were set incorrectly or disappeared.
2. One photo became corrected
3. Stored passwords to google, yahoo, Facebook are gone. I need to re-enter everything
4. The mails that I sent to people using the mail address from my phone company are all gone.

So, Keis 3 is not a reliable app to backup the device?
Yesterday, 01:02 AM   |  #2  
farscape67's Avatar
Junior Member
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15 posts
Join Date:Joined: Jul 2010
Keis 3 is not a complete backup software it will only save samsung and minor system settings. You need to be rooted to backup data files which hold most of what you have missing.

It's sad that we can't have a full backup of all needed settings and files. There are some solutions like Helium which is the only 9 new that will not need rooting the device.

Wish you the best in your journey

Sent from my SM-P900 using Tapatalk
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