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[Q] My phone won't receive text messages.

OP bkbikardi

19th August 2014, 03:58 AM   |  #1  
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Hi guys,

I'm really upset right now, I just switched carriers from Lycamobile to Ultra Mobile. Porting my number took 5 days... I really like the deals that Ultra Mobile has, but I haven't been able to receive text messages since I switched. I CAN make/receive calls, send texts, and use the data, but not receive texts.

I've tried:

Taking the battery and SIM card out overnight
Factory reset
Sending a text to myself (which worked)
Flashing a new ROM (3 times)
Checking the SMSC number (It's correct)
Trying a third party messaging app
Wiping cache partition and dalvik cache
Clearing the messaging app's data and cache from the Application Manager in the settings
I've put my SIM card in another phone and waited 15 minutes, but nothing happened.


I've called Ultra Mobile customer service at least 10 times in 72 hours.
They tried resetting my texting service but that didn't work. They also said it's possible that the when I ported my number, there was a mix up and some of my services are stuck on my old carrier. (How the hell does that happen?) Then another guy told me that it says it was successfully completed on their end.

I just took it into the T-Mobile store near my house (Ultra Mobile uses T-Mobile towers) and they tried sending a text to me with the SIM in their phone, which worked. So I know that it's NOT the SIM card OR the service. It HAS to be something with my phone. I think it might be the settings, but since I factory reset it and it still doesn't work is really confusing me. Do any of you guys know a possible solution?

I'm using SAZY ROM 5.0 with that ROM's firmware. I tried Dirty Unicorns and ExSlim also.

Thanks in advanced.
Last edited by bkbikardi; 19th August 2014 at 04:06 AM. Reason: Added info
19th August 2014, 04:50 AM   |  #2  
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Quote:
Originally Posted by bkbikardi

Hi guys,

I'm really upset right now, I just switched carriers from Lycamobile to Ultra Mobile. Porting my number took 5 days... I really like the deals that Ultra Mobile has, but I haven't been able to receive text messages since I switched. I CAN make/receive calls, send texts, and use the data, but not receive texts.

I've tried:

Taking the battery and SIM card out overnight
Factory reset
Sending a text to myself (which worked)
Flashing a new ROM (3 times)
Checking the SMSC number (It's correct)
Trying a third party messaging app
Wiping cache partition and dalvik cache
Clearing the messaging app's data and cache from the Application Manager in the settings
I've put my SIM card in another phone and waited 15 minutes, but nothing happened.


I've called Ultra Mobile customer service at least 10 times in 72 hours.
They tried resetting my texting service but that didn't work. They also said it's possible that the when I ported my number, there was a mix up and some of my services are stuck on my old carrier. (How the hell does that happen?) Then another guy told me that it says it was successfully completed on their end.

I just took it into the T-Mobile store near my house (Ultra Mobile uses T-Mobile towers) and they tried sending a text to me with the SIM in their phone, which worked. So I know that it's NOT the SIM card OR the service. It HAS to be something with my phone. I think it might be the settings, but since I factory reset it and it still doesn't work is really confusing me. Do any of you guys know a possible solution?

I'm using SAZY ROM 5.0 with that ROM's firmware. I tried Dirty Unicorns and ExSlim also.

Thanks in advanced.

flash stock as sometimes custom ROM have problem receiving text messages.
19th August 2014, 05:56 AM   |  #3  
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Quote:
Originally Posted by @SidDev

flash stock as sometimes custom ROM have problem receiving text messages.

Are there any stock ROMs that are flashable through CWM Recovery?

---UPDATE---

It didn't work
Last edited by bkbikardi; 19th August 2014 at 06:46 AM.
19th August 2014, 06:54 AM   |  #4  
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I got same problem too, but then i take off my sim card,I put it in other device, and then i go to textmessage settings, and I changed some kinda number of there it was something like textmessage center or something like that. I don't know do we have same problem, cuz i'm from finland.
19th August 2014, 07:52 AM   |  #5  
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Quote:
Originally Posted by rs tony

I got same problem too, but then i take off my sim card,I put it in other device, and then i go to textmessage settings, and I changed some kinda number of there it was something like textmessage center or something like that. I don't know do we have same problem, cuz i'm from finland.

I think I know what you're saying. Did it work for you?
19th August 2014, 10:54 AM   |  #6  
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Quote:
Originally Posted by bkbikardi

I think I know what you're saying. Did it work for you?

Yes, it work. Check ur textmessage center number from ur mobile company site. And then change it to textmessage settings.
19th August 2014, 02:43 PM   |  #7  
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I checked them and they were both correct already.
19th August 2014, 07:02 PM   |  #8  
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Quote:
Originally Posted by rs tony

Yes, it work. Check ur textmessage center number from ur mobile company site. And then change it to textmessage settings.

Are u sure? U can't check them with custom roms i think. I put my sim card to my sister ancient phone and changed It from there.
27th August 2014, 09:14 AM   |  #9  
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It maybe with your Service Provider

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6th September 2014, 03:22 PM   |  #10  
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I "fixed" it. Well, not really. I just switched service providers. I couldn't put up with that crap for much longer. But the service I switched to is much better. $20 for unlimited data and texting, and 500 (I believe) talk minutes. It's called "Red Pocket" if anyone wants to check it out. I think it runs on T-Mobile towers, not 100% sure though. Also, you need to unlock the phone, but it's worth it.

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