Originally Posted by R4B4
Hello everyone, tell someone that files could be related to the usb connection to PC? I have a problem connecting to a PC, and it occurred to me that the files from the older version I could use. Thanks.
Well, there's a lot of things to try and see where the problem is:
- Verify that the 'USB debugging' is enabled on the phone.
- Connect the phone to another USB port on the PC.
- Uninstall, then reinstall Samsung Kies. Check if there's a yellow question mark icon on the phone's device in the Device Manager (opened from Control Panel).
- Try a different USB cable
- Try a different computer
Hope that's helpful.