I entered my configuration, consisting of
- email address
- Domain: user name
- Exchange server
- and a tick in the 2 SSL boxes
but kept getting error messages like:
Setup could not finishor
Unable to connect Server
Setup could not finishAnd before anyone asks, I did have a working data connection (automatically configured) and had no problems with internet access, email, weather updates on the widget, downloading apps from the store, etc, etc. I tried lots of different values for exchange, did a number of hard resets, etc - no joy. And then I brought the phone home, connected to my wifi and tried again. It worked!
Activation failed. Unable to connect to network. Try again with network provider's default APN.
I didn't believe it myself, so the next day I did the following:
- Hard reset, wiped everything including cache.
- Switched on phone, entered details for exchange - same error message as above
- Drove home, outside the house, switched on wifi, entered my connection details and tried again (the details that previously failed were still on the screen, I reused them with no changes)
- And it worked!
I would have thought that any application, including the Exchange configuration utility on my phone, would be agnostic as to how its data was delivered to our corporate exchange server; O2 GSM data or BT home broadband connection through a wireless router, who cares?
Anyway, this was driving me mad before I stumbled on this "solution" and hopefully the above can help someone. I'll also pass this info back to Samsung.
Before I go, does anyone want to comment on what the problem could be - O2 network blocking some type of traffic, hardcoded values deep in the configuration utility, etc, etc?