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[Q] OTA Failure for 4.4.2 Kit Kat

OP danblackracing

23rd July 2014, 08:59 AM   |  #1  
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I have a SCH I535 S3 on Verizon

Build: JS5VRUCNC1S15J.I53
Android 4.3
I535VRUCNC1

It is rooted using a method i found on XDA, but I do not remember the exact method details.

I received the OTA offer about a month ago and all attempts to get it to install have failed.

What I have tried:
*1. Full phone reset then OTA attempt
*2. Wipes cache then OTA attempt

I searched all over for manual updates but a lot of the sites seem sketchy. *If the seem ok, the download links don't work.

Should I unroot next?
23rd July 2014, 10:21 AM   |  #2  
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Yes you must be completely stock to take the ota. If all else fails there is always odin

Sent from my SCH-I535 using XDA Free mobile app
23rd July 2014, 04:37 PM   |  #3  
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There's a log file that you can look at to see why the update is failing. I used this to find out why my phone wasn't updating... and it was because I had a frozen app (Amazon Books). I restored that app, and the update took place. You simply need to look at (or post) the log from the update. Alternatively, you can always ODIN as mentioned above.
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