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[Q] OTA Failure for 4.4.2 Kit Kat

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danblackracing's Avatar
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Join Date: Sep 2010
Location: Rochester
Question [Q] OTA Failure for 4.4.2 Kit Kat

I have a SCH I535 S3 on Verizon

Build: JS5VRUCNC1S15J.I53
Android 4.3

It is rooted using a method i found on XDA, but I do not remember the exact method details.

I received the OTA offer about a month ago and all attempts to get it to install have failed.

What I have tried:
*1. Full phone reset then OTA attempt
*2. Wipes cache then OTA attempt

I searched all over for manual updates but a lot of the sites seem sketchy. *If the seem ok, the download links don't work.

Should I unroot next?
Thanks Meter 16
Posts: 74
Join Date: Jul 2012
Yes you must be completely stock to take the ota. If all else fails there is always odin

Sent from my SCH-I535 using XDA Free mobile app
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Join Date: Aug 2010
There's a log file that you can look at to see why the update is failing. I used this to find out why my phone wasn't updating... and it was because I had a frozen app (Amazon Books). I restored that app, and the update took place. You simply need to look at (or post) the log from the update. Alternatively, you can always ODIN as mentioned above.
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