guys, stay AWAY from the defender, at the 3rd/4th week mark the outer silicone will start stretching to the point of being half loose a month down, one thing positive is their customer service is good, they will send you a replacement if you provide photo prove of the damage. I received the replacement thinking it might be different, but its stretching out at the same rate with moderate use, not worth the money. Im considering the ballistic maxx or the puregear dualtek. I'm done with otterbox
If anyone, have another sugestion for a high protection case, please share it
I'm using the puregear dualteck and like it a lot. There is a screen protector that comes along with it that is pretty good.guys, stay AWAY from the defender, at the 3rd/4th week mark the outer silicone will start stretching to the point of being half loose a month down, one thing positive is their customer service is good, they will send you a replacement if you provide photo prove of the damage. I received the replacement thinking it might be different, but its stretching out at the same rate with moderate use, not worth the money. Im considering the ballistic maxx or the puregear dualtek. I'm done with otterbox
If anyone, have another sugestion for a high protection case, please share it
Popped my screen protector out too. Hated how ugly it made the screen
im very tempted to do this. Did you have to remove any glue that was holding the clear plastic in? Or does it just pop off and thats it? I absolutely hate how terrible the screen looks with this screen protector.
Would it be a good idea to put a zagg screen protector or just leave it alone?
Sent from my SGH-T999 using xda app-developers app
I have a defender for mine and have to say clips broke that hold the plastic part together so I contacted otterbox and they have asked me to send pics in and details of purchase, I have done this twice and still nothing, I have contacted them on twitter, facebook and there main site and it seems like we are just going around in circles, send the pics to this address, send it to that one oh what a pain in the ass!!!
Sent from my GT-I9305
I have a defender for mine and have to say clips broke that hold the plastic part together so I contacted otterbox and they have asked me to send pics in and details of purchase, I have done this twice and still nothing, I have contacted them on twitter, facebook and there main site and it seems like we are just going around in circles, send the pics to this address, send it to that one oh what a pain in the ass!!!
Sent from my GT-I9305
Just sent in a claim for my replacement.. The rubber was wearing down getting all loose on the sides and the hard plastic clips weren't looking.. Very good service.
Sent from my SGH-T999 using xda premium
I haven't seen anyone mention it, on 2 defenders I had the left side almost didn't fit well. Loke every time a pushed a volume button the hard part pushed in.
Sent from my SCH-I535 using Tapatalk 2
Did the same thing, best case I've used so far. If only the commuter's buttons weren't so stiff that would be my choice.
Sent from my GT-I9300 using Tapatalk 2
after less than two month of usage
usb cover torn off
rubberized casing is not conform to polycarbonate casing anymore
Just email customer service. They will ask for some basic information and pics. That's it.
I requested replacement for my case coming loose at corners. Some how they only sent me two outer holsters.
Just email them again to ask what's up rest of my order and a rep immediately responded. She's apologize and sending me out a new case and more holsters.
What the heck do i do now with 5 holsters? Lol ^_^
Sent from my SGH-T999 using xda app-developers app
They don't asked for a receipt you will be fine, I have never purchased directly from otterbox, its always been third party sellers and never had an issue.Kool. Ill look into that soon. What if i purchased it from ebay, but its still Original otterbox? wont decline the warranty?
im very tempted to do this. Did you have to remove any glue that was holding the clear plastic in? Or does it just pop off and thats it? I absolutely hate how terrible the screen looks with this screen protector.