They are sweet cases. Took me a minute to get my phone to fit snug in it though lol....
Sent from my SGH-T999 using Tapatalk 2
Sent from my SGH-T999 using Tapatalk 2
Ok so apparently they are sending me the plastic part to replace the one with the broken clips.......
Sent from my GT-I9305
i had this issue too...my bottom edge wouldn't stay on at all the usb area was bubbled up like your's but worse and all the corners were coming loose like yours. The only thing i didn't have is i still have the usb port cover i've had mine since about 2wks after the s3 came out.
I ran across a video on youtube about a kid with an otterbox iphone case and he put the case into a pan of boiling water for 5min (minimum) then pulled it and let it cool and it had returned to its natural size.
I was skeptical,but figured it couldn't hurt to try it. I took it one step further. After i boiled the outer rubber case, i took it and put it directly into the freezer and left it in there for about 20min (till good and hard/froze). Took it back out, ran it under warm tap water till it was flexible again and put it back on. It's as tight now as it was the day i got it.
I don't think the boiling/(and or freezing) thing actually shrinks the rubber, i more think it realigns all the molecules and lets them return to their natural (unstretched) state. (that coming from what little i remember of college physics and chemistry)
either way can't hurt to try and at the least you get a very clean cover to put back on.
I guess i can't post links yet (too noobish...whatever) search youtube for "shrink otterbox silicone case" it should be the first result.
I appoligize in advance for the guys lack of taste in music and his commentary sounding like he is 12.
I'm curious as to how many times you can get a replacement? I'm currently on my third replacement due to the corners of the rubber coming off. Even tried changing colors in case maybe a certain color was causing issues to no avail. I have to admit their customer support kicks major booty but their product sucks. What's the next step or level down in protecting and such from the otterbox defender that isn't made by otterbox?
Sent from a phone better than yours!
Did the same thing, best case I've used so far. If only the commuter's buttons weren't so stiff that would be my choice.
Sent from my GT-I9300 using Tapatalk 2
after less than two month of usage
usb cover torn off
rubberized casing is not conform to polycarbonate casing anymore
Just email customer service. They will ask for some basic information and pics. That's it.
I requested replacement for my case coming loose at corners. Some how they only sent me two outer holsters.
Just email them again to ask what's up rest of my order and a rep immediately responded. She's apologize and sending me out a new case and more holsters.
What the heck do i do now with 5 holsters? Lol ^_^
Sent from my SGH-T999 using xda app-developers app
They don't asked for a receipt you will be fine, I have never purchased directly from otterbox, its always been third party sellers and never had an issue.Kool. Ill look into that soon. What if i purchased it from ebay, but its still Original otterbox? wont decline the warranty?
im very tempted to do this. Did you have to remove any glue that was holding the clear plastic in? Or does it just pop off and thats it? I absolutely hate how terrible the screen looks with this screen protector.