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Urban Armor Case (Update 1-8-2013)

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flipq88
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Default Re: Urban Armor Case (Update 1-8-2013)

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Originally Posted by lvoonjian8888 View Post
Is it ? I thought there is a small lip which able be protect the front screen.

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He said on its back, meaning the back of the phone. Dammit now im scared since the lip on the front has protected it pretty good. Haven't dropped it on its back yet though

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Default Re: Urban Armor Case (Update 1-8-2013)

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Originally Posted by elflip88 View Post
He said on its back, meaning the back of the phone. Dammit now im scared since the lip on the front has protected it pretty good. Haven't dropped it on its back yet though

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The back has small "legs" as what they call them

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lvoonjian8888
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No problem for dropping it from the back as yesterday I let my gf to have drop test. She drop it from waist height about 1 meter and the case land on the back. Result : The case protected it very well...^^
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Default Re: Urban Armor Case (Update 1-8-2013)

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Originally Posted by grabshell View Post
So I decided to email UAG about this issue and they are sending a new one..FREE of charge. I opted to choose another color. Now that is good customer service you got there.
Mine is loose also. Do they just require pictures of the phone and proof of purchase for warranty claims or do you have to send the case in.

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lvoonjian8888
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Default Re: Urban Armor Case (Update 1-8-2013)

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Originally Posted by falcons2 View Post
Mine is loose also. Do they just require pictures of the phone and proof of purchase for warranty claims or do you have to send the case in.

Sent from my SGH-T999 using xda app-developers app
How it's loose? Can took photo and show us?

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Ballistic Shell (SG) vs Otterbox Commuter vs UAG vs Element Eclipse [Final Review]
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falcons2
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Default Re: Urban Armor Case (Update 1-8-2013)

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Originally Posted by lvoonjian8888 View Post
How it's loose? Can took photo and show us?

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I can't at the moment. But its loose enough to not have a snug fit.

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Dr.Luigi
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(Last edited by Dr.Luigi; 25th February 2013 at 09:59 PM.)
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Quote:
Originally Posted by falcons2 View Post
Mine is loose also. Do they just require pictures of the phone and proof of purchase for warranty claims or do you have to send the case in.

Sent from my SGH-T999 using xda app-developers app
So far i know if you provide a picture of the problem they give a replace,
If you cant make a picture you have to send it back.

Overal very friendly Support and fair,
Bad side is that it does take like 3 days till they answer your email,
But i guess that okay ^^
 
falcons2
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Default Re: Urban Armor Case (Update 1-8-2013)

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Originally Posted by Dr.Luigi View Post
So far i know if you provide a picture of the problem they give a replace,
If you cant make a picture you have to send it back.

Overal very friendly Support and fair,
Bad side is that it does take like 3 days till they answer your email,
But i guess that okay ^^
Is it just a picture of the case or of the phone in the case?

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Default Re: Urban Armor Case (Update 1-8-2013)

If I bought this case from amazon and I need a replacement can I email them at there website.

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Default Re: Urban Armor Case (Update 1-8-2013)

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Originally Posted by htcbrazilian View Post
If I bought this case from amazon and I need a replacement can I email them at there website.

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Yes.

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