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LucidSomnia
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Hey there, a friend of mine has given his sgs3 to the repair center, and after receiving it, he is on 4.1.2 and when he tries to update, gets a message like "you have modified sofrware". How can this be solved?

P.s. Sorry for posting here, but i tried to post in q&a and got a message saying "forum closed".

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blazevxi
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Sounds like it's rooted. Did your friend send it in that way?

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LucidSomnia
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(Last edited by LucidSomnia; 14th January 2014 at 11:02 AM.)
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Originally Posted by blazevxi View Post
Sounds like it's rooted. Did your friend send it in that way?

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No, he never rooted his phone or flashed custom fw. He was always on stock.

Update: i checked it now and its rooted, but i can confirm that he didn't root it himself. Will unrooting and factory reset fix the update issue?

Sent from my Nexus 5 using Tapatalk
Nexus 7 (Flo) Stock (4.4.4)
Nexus 5 (Hammerhead) Stock (4.4.4)
Nexus 4 (Mako) Stock (4.4.4)
Sony Xperia S LT26i (Nozomi) CyanogenMod 10 for Locked BL (4.1.2)
HTC Wildfire (Buzz) CyanogenMod 7.2 (2.3.7)
 
blazevxi
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Quote:
Originally Posted by LucidSomnia View Post
No, he never rooted his phone or flashed custom fw. He was always on stock.

Update: i checked it now and its rooted, but i can confirm that he didn't root it himself. Will unrooting and factory reset fix the update issue?

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A factory reset will unroot the phone

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LucidSomnia
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A factory reset will unroot the phone

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I know it wont unroot, i said unroot AND factory reset.

Sent from my Nexus 5 using Tapatalk
Nexus 7 (Flo) Stock (4.4.4)
Nexus 5 (Hammerhead) Stock (4.4.4)
Nexus 4 (Mako) Stock (4.4.4)
Sony Xperia S LT26i (Nozomi) CyanogenMod 10 for Locked BL (4.1.2)
HTC Wildfire (Buzz) CyanogenMod 7.2 (2.3.7)
 
blazevxi
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Originally Posted by LucidSomnia View Post
I know it wont unroot, i said unroot AND factory reset.

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That will fix it. Then your friend is free to use the ota updates

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LucidSomnia
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Posts: 350
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Quote:
Originally Posted by blazevxi View Post
That will fix it. Then your friend is free to use the ota updates

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Allright, thanks a lot.

Sent from my Nexus 5 using Tapatalk
Nexus 7 (Flo) Stock (4.4.4)
Nexus 5 (Hammerhead) Stock (4.4.4)
Nexus 4 (Mako) Stock (4.4.4)
Sony Xperia S LT26i (Nozomi) CyanogenMod 10 for Locked BL (4.1.2)
HTC Wildfire (Buzz) CyanogenMod 7.2 (2.3.7)

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