Originally Posted by ezman
Mine is freezing lots now.
First time it went to o2 repair (UK) they claimed they had fixed it, pretty sure they just did a factory reset (which I had done already 3 times). So when I collected it, it froze within 2 minutes.
I'm tracking this repair publicly at http://myo2repair.wordpress.com so you can check out how this sort of thing pans out.
Problem is it can be intermittent, so you could get a couple of hours without a freeze. So it's gone back to repair and they say no fault found. So a bit stuck now.
It will definitely happen again when it's returned. They say after 3 attempts they will give me a refurb device. Samsung themselves give you a brand new sealed device as a replacement. Recommend going through Samsung if in same predicament.
I had the same issue, it seemed to start when 3 weeks ago I got a small firmware update through that I wasn't expecting, I was already on 4.1.2. Anyway, I sent it back to o2 who sent it back "repaired" but was no better. I called them and said I wasn't happy with sending it for repair again so they offered me a recon, I took it (and switched to blue!) I've had no problems with this one, but I have had a notification about a 24mb firmware update that he's been downloaded, I'm reluctant to install it so the notification is annoyingly sat there permanently. Nobody at o2 had heard of this update and can't find any info on it, I'm sure it is what screwed my original s3.
I'm not rooted, stock o2 uk Rom.
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