My phone just suddenly died yesterday, in the middle of the day right after I locked the phone. Got the phone around July 31 so it's just about on the 6mo mark. Rooted with the latest CleanROM(4.1.1).
Contacted Samsung and it would have taken at least 10days turn around time, 2 days Fedex to Texas, then 5-7 business days for the actual repair. NO way I can function without a phone for that long.
Instead I contact VZW and they overnighted a replacement which I'll get today for the expedited cost of $12.99. Talked to the tech handling my case and they're not fully aware of the issue(so they say), despite Samsung officially acknowleding it.
Which leads to my question why most are going directly to Samsung for their warranty repair when VZW will honor the 1year mftr's, who will ship you a replacement. This question only applies to those who got their phones from their cellular provider. Don't most offer this kind of service?