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double pictures received in text

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rfarrah
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Default double pictures received in text

Every time my wife's GS3 receives a picture in a text message, she gets 2 of them. Phone is completely stock and only has the default messaging app installed. No others.

Any ideas as to what may be causing this?
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amirTor
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(Last edited by amirTor; 3rd February 2014 at 11:31 AM.)
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Originally Posted by rfarrah View Post
Every time my wife's GS3 receives a picture in a text message, she gets 2 of them. Phone is completely stock and only has the default messaging app installed. No others.

Any ideas as to what may be causing this?
1. Check mms configuration in Message settings (attached)

2. Try to follow your carrier guide for reconfiguring MMS APN (relevant data access points (attached))
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rfarrah
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Originally Posted by amirTor View Post
1. Check mms configuration in Message settings (attached)

2. Try to follow your carrier guide for reconfiguring MMS APN (relevant data access points (attached))
Attachment 2556374Attachment 2556376

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Thanks. Can you help me understand why that would send double pictures?
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amirTor
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(Last edited by amirTor; 4th February 2014 at 04:08 PM.)
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Originally Posted by rfarrah View Post
Thanks. Can you help me understand why that would send double pictures?
I'm not a big expert of the subject, but it seems to be something to do with the MMS server receiving double picture-retrieval requests from your wife's device (by another installed app for instance).

BTW- does she have AT&T message app installed, because it seems to be a known issue with it: http://www.galaxys4forums.net/forum/...-messages.html

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