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[Q] Clear Play Store data?

OP cherryduck

10th May 2014, 07:44 PM   |  #1  
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Hi,

My phone reboots whenever I try to manage apps or check my storage settings or open the Play Store. I checked out last_kmesg and found that there was a kernel panic caused by an issue with the user data area. I can't clear user data through settings so I used Titanium Backup to start clearing user data and it died on it's ass when it got to Google Play Store.

I tried selecting just the Play Store and clearing data and it crashed straight away so I'm pretty sure it's the Google Play Store causing the issues. Given that I can't clear the data while the OS is loaded is there any way of doing it from TWRP or suchlike? I want to clear ONLY the Play Store info, I don't want to have to do a factory reset and clean ROM installation as I haven't got access to a USB cable to transfer ROM files over this weekend and it's a royal pain having to set everything up again.

I'm on Cyanogenmod 10.1.3-RC1, android build 4.2.2.
10th May 2014, 08:40 PM   |  #2  
ag4751's Avatar
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Quote:
Originally Posted by cherryduck

Hi,

I'm on Cyanogenmod 10.1.3-RC1, android build 4.2.2.

Titanium Backup has s feature called Wipe Data this will allow you to clear the Cache and Data from any app

In the list of app tap the one you want like Play Store then tap Wipe Data, it asks you to confirm the wipe tap yes go into setting application manager find play store and the data and cache will be 0.00kb
10th May 2014, 08:47 PM   |  #3  
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Quote:
Originally Posted by cherryduck

Hi,

My phone reboots whenever I try to manage apps or check my storage settings or open the Play Store. I checked out last_kmesg and found that there was a kernel panic caused by an issue with the user data area. I can't clear user data through settings so I used Titanium Backup to start clearing user data and it died on it's ass when it got to Google Play Store.

I tried selecting just the Play Store and clearing data and it crashed straight away so I'm pretty sure it's the Google Play Store causing the issues. Given that I can't clear the data while the OS is loaded is there any way of doing it from TWRP or suchlike? I want to clear ONLY the Play Store info, I don't want to have to do a factory reset and clean ROM installation as I haven't got access to a USB cable to transfer ROM files over this weekend and it's a royal pain having to set everything up again.

I'm on Cyanogenmod 10.1.3-RC1, android build 4.2.2.

Go to data/data with a root explorer and delete from there..
11th May 2014, 10:13 AM   |  #4  
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Quote:
Originally Posted by tallman43

Go to data/data with a root explorer and delete from there..

Yeah the moment I tried to access the com.android.vending directory my phone hard rebooted again. I managed to delete the directory in TWRP and now my phone doesn't reboot anymore! The Play Store doesn't work now though...

EDIT

Scratch that, after a couple of reboots it's up and running again sorted!
Last edited by cherryduck; 11th May 2014 at 11:08 AM.
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