Can't play any video format on any video player

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By MsElise, Senior Member on 20th May 2014, 03:30 PM
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Hi all, as the topic title
I can't play any video format on my phone
I using mx player and try to open rmvb, mkv and mp4 video, once open the screen goes black screen and the video stuck at 0 second
however it will show scene, example I scroll to scene, let say scroll to 10:00, will show scene
on stock video player spam press play button then can play

even on stock video player also can't open mkv and mp4 video
however this chinese app able to open the those video
what wrong ? I am running android revolution HD latest version + stock kernel, I know is not related to ROM, etc .....

*those video are store in both internal storage and memory card, none of them work on mx player and video player, but working on the apps I list above

**already try following method, still not working
1. clear apps data, cache
2. restart phone
3. wipe cache and dalvik cache
4. uninstall and reinstall mx player
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