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[Q] S3 GT-I9300 unknown baseband, IMEI null/null, efs folder empty with no backup

28th September 2012, 11:12 AM |#1  
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Hi,

I am in big trouble with my new S3 (just bought last week from Dubai). I am willing and i promise to pay anyone 10 EUROS who help me solve this issue and also donate 10 EUROS to this site.

The phone is new, when i inserted sim card, no service. When i checked the phone, BASEBAND UNKNOWN, IMEI NULL/NULL, the efs folder is empty with no backup, so i am stuck with no solutions after 1 week.

Please, anyone can guide me so that i can get the phone back to normal??

Thank you,
Nabeel
 
 
28th September 2012, 11:16 AM |#2  
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We buy a phone and it should work out of box. Send it back to service centre. You have warranty right?

Sent from my GT-I9300 using xda app-developers app
28th September 2012, 11:17 AM |#3  
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U cant do anything
Take it to sc

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28th September 2012, 11:19 AM |#4  
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Did you buy it from a store or an individual?

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28th September 2012, 11:29 AM |#5  
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Quote:
Originally Posted by Arsaw

We buy a phone and it should work out of box. Send it back to service centre. You have warranty right?

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No warranty

The phone was bought from Cell one from Dubai and i live in Mauritius and i won't be back to Dubai anytime soon (Maybe next year).
28th September 2012, 11:35 AM |#6  
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Originally Posted by Diaze

U cant do anything
Take it to sc

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I phoned the only sc in Mauritius and they told me they will have to change the board of the phone and this gonna cost me half the price i bought this phone for (around $300)
28th September 2012, 12:34 PM |#7  
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So you bought the phone and you didn't use it in the country?!

Contact Samsung Dubai and tell them.

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28th September 2012, 12:54 PM |#8  
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Quote:
Originally Posted by kofiaa

So you bought the phone and you didn't use it in the country?!

Contact Samsung Dubai and tell them.

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Nope, i didn't try it because i trust this shop, my mistake .

I bought over 25 phones for the last 10 years and absolutely no problem, that is why i didn't find the need to check, also i was in Dubai for 1 single day, so i did not use the phone.

Is there no way possible to get this phone back to normal from home, I only have the IMEI info on the back of my phone. Also from the build number i can see the code IMM76D.I9300XXBLFB.

I also have the Kernel version, only baseband is missing under About Device.
28th September 2012, 01:22 PM |#9  
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Quote:
Originally Posted by Nabeel16009

Nope, i didn't try it because i trust this shop, my mistake .

I bought over 25 phones for the last 10 years and absolutely no problem, that is why i didn't find the need to check, also i was in Dubai for 1 single day, so i did not use the phone.

Is there no way possible to get this phone back to normal from home, I only have the IMEI info on the back of my phone. Also from the build number i can see the code IMM76D.I9300XXBLFB.

I also have the Kernel version, only baseband is missing under About Device.

Best thing you can do is try to contact Samsung Dubai, and find out if they can contact the Mauritius office.

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28th September 2012, 03:18 PM |#10  
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Quote:
Originally Posted by Nabeel16009

Hi,

I am in big trouble with my new S3 (just bought last week from Dubai). I am willing and i promise to pay anyone 10 EUROS who help me solve this issue and also donate 10 EUROS to this site.

The phone is new, when i inserted sim card, no service. When i checked the phone, BASEBAND UNKNOWN, IMEI NULL/NULL, the efs folder is empty with no backup, so i am stuck with no solutions after 1 week.

Please, anyone can guide me so that i can get the phone back to normal??

Thank you,
Nabeel

Flash a stock ROM, from Sammobile.com, using Odin.. Or just download the BASEBAND, from the XDA website (This)...
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