my touchscreen has stopped responding..
I have talked and brought the phone to telus and they
have told me i have to full factory reset my phone..
and possibly get a new screen..
it was not dropped or dipped in water..
just rooted. in 2012
all the sudden 2 days ago stopped responding..
everything else still works
i can use the volume the power and the home buttons but no touch controls..
I was able yesterday to change the volume and open the s voice prg.. but i forget how to do that now..
is there anything i can do besides the full factory reset
also before i reset i am trying to backup the phone with usb kies 3
got contacts photos and messages backed up but it seems to hang when i try backing up and media directories
if anyone has any ideas on what i should do next they would be appreciated.
i cant use titanium backup or any apps on the phone.. i have is kies for the moment
i can access the phones files thru file explorer on my pc