The phone battery is empty and it went off when I put it on the charger and switched on the screen appeared setup (like when I bought the phone), which meant that I went back to factory settings ...
I tried Dr.Fone for Android to get back files that were on the phone (pictures, videos, documents, etc) But since I do not have a complete version of the program I could not go back ... but we're on the phone happened is busy 8GB of memory which I do not have access to.
when i go to settings/ storage
I'm new to this forum so I can not put links so no pictures: /
I wonder if there is access to the Miscellaneous Files
And is there any other way to get back the files on the phone?
Thanks in advance, Regards