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[Q] USB Connection

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4th September 2014, 04:58 PM   |  #1  
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Hey guys,

I don't know if this has been asked already, and if it has I apologize for that, but judging by the title you can already assume what issue I have. When I connect my Galaxy S4 i337 to my laptop running Windows 8.1 (I'm not sure if it's RT or not), it keeps saying that my USB device is not recognized. I've tried:
- uninstalling the Samsung drivers then reinstalling them
- uninstalling Kies and drivers, then reinstalling Kies to see if it would recognize and automatically download the drivers
- completely turning off my laptop, removing the battery for 3 minutes
- different USB ports (all 3)
- connect it to the computer with USB debugging on and off

Can anyone help?
4th September 2014, 07:26 PM   |  #2  
jd1639's Avatar
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Minnetonka, MN
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Try this, you also have to allow unsigned drivers
http://support.microsoft.com/kb/2917929

See this also
Sent from my http://www.howtogeek.com/167723/how-...igned-drivers/ 5 using XDA Free mobile app
Last edited by jd1639; 4th September 2014 at 07:29 PM.
4th September 2014, 10:56 PM   |  #3  
OP Junior Member
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Quote:
Originally Posted by jd1639

Try this, you also have to allow unsigned drivers
http://support.microsoft.com/kb/2917929

See this also
Sent from my http://www.howtogeek.com/167723/how-...igned-drivers/ 5 using XDA Free mobile app

Now everything is connected well, as in my laptop recognizes it, but it doesn't show up on the Devices and Drivers section so I can explore the phone via my pc. Also autoplay doesn't pop up.
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