I would love to help.. but I need a little more information first... like what android version ie. 4.4.2. (Found in Settings.apk under 'about phone'.)
Second which type of Computer are you trying to utilize? Like Windows 7 Home Premium or Mac OSX leopard/snow leopard. Or even Linux like redhat or Gnome.. this will allow me to rule out software/hardware issues and focus on the exact circumstances your in.. thx bud.
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