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Post My Galaxy s4 opens in download mode

OP sakarmaskey

26th August 2014, 12:05 PM   |  #1  
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Kathmandu
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My galaxy s4 opens only in custom os mode
it says "warning
A custom OS can cause critical problems in phone and ........

volume up : continue
volume down : cancel (restart phone)"

but when i press any of the button ( vol. up / vol down ) it doesnot reacts.
however when pressing vol up and power button, my phone starts up in safe mode instead of recovery mode.
please help me
thank you
26th August 2014, 02:16 PM   |  #2  
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Quote:
Originally Posted by sakarmaskey

My galaxy s4 opens only in custom os mode
it says "warning
A custom OS can cause critical problems in phone and ........

volume up : continue
volume down : cancel (restart phone)"

but when i press any of the button ( vol. up / vol down ) it doesnot reacts.
however when pressing vol up and power button, my phone starts up in safe mode instead of recovery mode.
please help me
thank you

Hi mate ,


Seems like a hardware issue , check al the push buttons , vol up and downs , power and home maybe one of then is not working right
26th August 2014, 04:32 PM   |  #3  
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Kathmandu
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when my phone starts in safe mode, i checked all my buttons
and found that vol down button is not working properly.
is there anything that i can do ?
26th August 2014, 05:29 PM   |  #4  
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Quote:
Originally Posted by sakarmaskey

when my phone starts in safe mode, i checked all my buttons
and found that vol down button is not working properly.
is there anything that i can do ?

Your only option is to fix that button. Clearly a hardware issue.
26th August 2014, 05:39 PM   |  #5  
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Kathmandu
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but sometimes it works..the issue came in existence after i put my frien's sd card on my phone
so i had a little doubt that its a hardware issue
anyway
thank you for your help
i will contact my customer care center for that
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