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[Q] Restore for warranty without cable

OP Jonage

26th August 2014, 08:03 PM   |  #1  
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Hi to all.
I have some issues with my S4 and want to have it treated on warranty, but the major issue is the USB connector NOT working.
It is charging somehow, but disconnecting and connecting all the time.

Another issues I have are the switching between Edge and HSPDA+, which is mostly not working, I have to switch it manually to H+ or GSM.
Also my screen is blinking, so I will send it back and never want to se that again.

But the problem is, that the original rom I had was Polish (it is unofficial distribution in my country) and I flashed it a few times, rooted, tried several ROMs but reverted back to original. Now there is German Rom installed - the official one, no Root or recowery, but I think the internal counter (Knox or how is called) is set up.

Is there any way to put it to the original shape with only access through SD card? Or do you think, will the service look for that counter?
Thanks for your replies.
26th August 2014, 08:05 PM   |  #2  
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Quote:
Originally Posted by Jonage

Hi to all.
I have some issues with my S4 and want to have it treated on warranty, but the major issue is the USB connector NOT working.
It is charging somehow, but disconnecting and connecting all the time.

Another issues I have are the switching between Edge and HSPDA+, which is mostly not working, I have to switch it manually to H+ or GSM.
Also my screen is blinking, so I will send it back and never want to se that again.

But the problem is, that the original rom I had was Polish (it is unofficial distribution in my country) and I flashed it a few times, rooted, tried several ROMs but reverted back to original. Now there is German Rom installed - the official one, no Root or recowery, but I think the internal counter (Knox or how is called) is set up.

Is there any way to put it to the original shape with only access through SD card? Or do you think, will the service look for that counter?
Thanks for your replies.

The problem is, this counter is just for the services and seller... if Knox is 0x1 they wont repair it without costs. But you can try it anyway
26th August 2014, 08:08 PM   |  #3  
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How to check the knox?
26th August 2014, 08:10 PM   |  #4  
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Originally Posted by Jonage

How to check the knox?

Shut down your phone. Press Power + Volume Down until the screen turns on. Than there is a Warning, ignore it and go ahead. There will be the Knox and everything
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26th August 2014, 08:15 PM   |  #5  
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Thanks, I forgotten about that.
Yes, there is Know Warranty void: 0x1
Current banary: Samsung Official, System status: Official
26th August 2014, 08:19 PM   |  #6  
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Quote:
Originally Posted by Jonage

Thanks, I forgotten about that.
Yes, there is Know Warranty void: 0x1
Current banary: Samsung Official, System status: Official

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So maybe your seller wont repair your phone...I would make a full wipe in your case and see if the problems still exist.
26th August 2014, 08:19 PM   |  #7  
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Another thought, maybe the download mode connection to computer is working.
26th August 2014, 08:25 PM   |  #8  
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Quote:
Originally Posted by Jonage

Another thought, maybe the download mode connection to computer is working.

Try it, if yes, go to recovery and wipe all your user data, clicking clean to install a new rom (In philz touch recovery) and than flash the latest software from sammobile, searching your provider
than flash it in Odin3.09, select AP and than choose the downloaded rom (it must be a tar.md5 file.)
26th August 2014, 08:30 PM   |  #9  
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Yeah, but now I read there is no way to set the knox trigger back, anyway....
26th August 2014, 08:32 PM   |  #10  
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Quote:
Originally Posted by Jonage

Yeah, but now I read there is no way to set the knox trigger back, anyway....

No, there is no way. Most of people say it's en eFuse chip and when you flash any custom thing, this chip will be destroyed and it will be destroyed for ever.

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