FORUMS
Post Reply Subscribe to Thread Email Thread

incoming call issue with S5

8th July 2014, 11:20 AM |#1  
OP Junior Member
Thanks Meter: 1
 
More
i have bought a new s5 and haveno incoming calls unless i turn wifi off, then it works fine
sim card has been replaced, samsung have even replaced handset and exactly same occurs

i have turned off 4g so its only on 3g/2g
the network have turned off all call barring etc settings

if i put my sim in my old S3 it works flawless, if i put my wifes sim in my s5 it also works flawless

network or samsung cant work it out, its been factory reset like 6 times now its driving me mad

thanks Richard
 
 
8th July 2014, 05:26 PM |#2  
Junior Member
Thanks Meter: 0
 
More
I have exactly the same issue, only had the phone 4 days. Virgin Mobile are telling me it is an issue with Kit Kat and is affecting all networks and also other handsets.
The Samsung helpline suggested getting the handset replaced.


Quote:
Originally Posted by cavalier666

i have bought a new s5 and haveno incoming calls unless i turn wifi off, then it works fine
sim card has been replaced, samsung have even replaced handset and exactly same occurs

i have turned off 4g so its only on 3g/2g
the network have turned off all call barring etc settings

if i put my sim in my old S3 it works flawless, if i put my wifes sim in my s5 it also works flawless

network or samsung cant work it out, its been factory reset like 6 times now its driving me mad

thanks Richard

10th July 2014, 11:48 AM |#3  
OP Junior Member
Thanks Meter: 1
 
More
Quote:
Originally Posted by silverghost999

I have exactly the same issue, only had the phone 4 days. Virgin Mobile are telling me it is an issue with Kit Kat and is affecting all networks and also other handsets.
The Samsung helpline suggested getting the handset replaced.


crazy thing is they already replaced mine, and had the same thing. but its 100% not the handset, had mine a week now
and the fault has cleared, cant understand it. but then neither can they
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes