Originally Posted by synxx
hi guys, got a strange problem. when i open the camera app i seem to lose touch screen function. the volume button still works to take a picture but i cant select any option on screen.
it used to work but doesnt now. no other issues like this with the phone. ive downloaded other camera apps from the play store and they work fine but dont have the features of the stock one.
any ideas whats wrong or how to fix this?
thanks for any help or info given.
common solution for system apps or better to say preinstalled apps is to clear cache, data, force stop and re open it.
Setting > Apps > Camera > Clear Cache, Data, Force Stop
then try to re open app and check issue.
Possible solutions If problem remains
- you need to restart phone.
- reset to factory
- Flash another stock firmware (that u can find in sammobile.com/firmware) via Odin
if it s useful