I reset my phone to factory settings, but apparently it doesn't roll back the software updates because I am still getting the same error.
Is there currently a root available for this? Preferably a program that is simple to use?
I am inexperienced with all of this, and if there is a step by step guide as to how to safely re-root my phone I would greatly appreciate it. I'm sorry if this question has been asked before but I couldn't find anything that is exactly like my case and a lot of the threads aren't step by step they assume that I know how to do a specific thing (such as flashing kernel etc).
I am hoping to hear from someone with a solution, and I greatly appreciate anyone who takes the time to help me out!
For anyone who has had the same problem as me, PLEASE WATCH THIS VIDEO (in the second post, first link. I can't post outside links because I'm a new user) http://forum.xda-developers.com/veri...oesnt-t2838729
It is absolutely incredible, I'm so glad I found it. It walks you through flashing your kernel and reinstalling root access. Made the entire process easy to follow, and I had NO DATA LOSS!!!